Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Great help in preparing taxes
on April 25, 2021
Posted by: cpwms
Very easy way to file taxes. Prompts were very easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems this year
on April 25, 2021
Posted by: Canuck27
Big problem with duplicate 1099R when they were not duplicate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX
on April 25, 2021
Posted by: EROSION
GOOD SOFTWARE BUT NEED TO BE ABLE TO STATE E-FILE OR FREE TOO.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good though a few flaws
on April 25, 2021
Posted by: potentilla1
Very good, though i 've been using TT for several years and know its weak points. In general is good, 95%. Needs to fix the foreign tax credits algorithm. The explanation of errors detected ought to be more clear. I'll use again next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on April 25, 2021
Posted by: Gnsgrashus04
Always a pleasure to use. Constantly updated with most recent tax law, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Can't choose "Pay with your credit card" option
on April 25, 2021
Posted by: turbotaxHasBugNow
It goes through all steps, but at the last Payment step, I can't choose "Pay with your credit card" option. If choose this, then it pumps up shows "TurboTax needs to save your tax return before continuing.", clicking "OK", spin and save return file, and open another blank window without any content inside.
It kind of forcing users to ""Pay with your federal refund".
It kind of forcing users to ""Pay with your federal refund".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Hom and Business
on April 25, 2021
Posted by: Carrie0814
I had difficulty with our Farm Taxes and forms that were generated that had Nothing pertinent on them and I tried to delete them only to cause more to be created. Hopefully that will not be a cause for issues this year with our return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Love Turbo Tax except for CA state filing
on April 26, 2021
Posted by: StephSinCA
Had issues with filing CA state return due to error when inputting two 1098 mortgage interest stmts. This is an issue known by Turbo Tax, with a "work around" that then caused a subsequent issue with the mtg interest calculation on my home office deduction. All errors/issues were only CA state returns only (federal return was calculated correctly).
Written by a customer while visiting turbotax.intuit.com