Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
3
Turbo Tax is great when it works properly!!!
on April 23, 2021
Posted by: Pied Piper 541
#1 I couldn't run the 2020 turbo tax on my old iMac running High Sierra. I purchased a ne w iMac running Catalina and turbo Tax wouldn't save to my file. Permissions problem. I had to duplicate the program to save my work. #2 Tried to e-file and kept getting rejected because information wouldn't save. Only option was to mail in return after paying fees for E-filing. Problems should be resolved before issuing the program.P
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saves time
on April 23, 2021
Posted by: DonJr58
If you trade stocks often, this tool is a must have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax continues to exhibit the same flaws year
on April 23, 2021
Posted by: TT Zanič
The biggest flaw is the poor guidance provi=ded in the program. I often find I have to go to the internet to understand tax requirements. As specialists in tax preparation software, Turbotax should provide better, more easily understood guidance.
Turbotax continues to have a flawed cut and paste function. You'd think after all this time, they would have incorporated and effective function rather than having to rely upon Windows built in function. Everyother piece of software I use mananges to do thiws, why not Turbotax?
Turbotax is expensive and then nickels and dimes you to death.
nfortunately, once you're on the Turbotax train, you can't get off without a lot of work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 23, 2021
Posted by: nga53
It is very easy to follow the instruction. I will use Turbo Tax again to file my income tax next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
State efile cost is BS
on April 23, 2021
Posted by: sleeplessmediaHB
NOT happy about the surprise efile cost for state returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
much better this year
on April 23, 2021
Posted by: LJL2
I had a much better experience this year with your product. I used the download version and only a few times was your question a little to challenging to understand. Overall I will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good
on April 23, 2021
Posted by: a1951
good experience but need shortcuts to get quicker results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Great
on April 23, 2021
Posted by: Chansy
Cuts out all the difficulty, just fill in the blank and turbo does the rest
Written by a customer while visiting turbotax.intuit.com