Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
it wasnt bad just took a long time
on April 14, 2021
Posted by: hummingbird valley
had alot if information that was helpful, and really walked you through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTAx
on April 14, 2021
Posted by: VernaD11
Great usage of time. Efficient and very good instricitons and examples.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on April 14, 2021
Posted by: JenB82 NYC
easy to use made taxes bearable. I will use it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh! Needs better search functions
on April 14, 2021
Posted by: EdmondB
Meh. The way that TurboTax is set up, it makes it hard to navigate and there are not logical connectors between topics. It also needs far better guides for some subjects, as well as better help files. The search function is in desperate need of natural language search logic, which it currently does not have.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
VERY HARD TO USE
on April 14, 2021
Posted by: TaxIsTheftPA
Took me twice as long as H&R block's software. Will definitely not use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on April 14, 2021
Posted by: Penchal
I want to print my forms, 20 clicks later and I still cannot print my forms! Not everyone is a multi billionaire and guess what? Multi billionaires dont use turbo tax!!! Make it simple, when I click on print then something needs to come out of my printer!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on April 14, 2021
Posted by: szasza
easy to follow love it. support system is excellent
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is easy to understand
on April 14, 2021
Posted by: tatorcat
saves you tons of headache if you have all of your documents.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com