Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
3
No Major hiccups, except for a NJ-specific questio
on April 12, 2021
Posted by: EPQ21
I liked the step by step method, very detailed, except when a question on the NJ state return cropped up (related to retirement contribution/distribution - 3-yr rule versus general rule - not much helpful guidance was provided in the app, and I had to spend so much time researching the topic elsewhere. Perhaps the explanation in the app could have been in a more plain, less-technical linggo.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Every Year
on April 12, 2021
Posted by: RustySOC
Gets better each year. All the detected errors during error check are fixed easily before filing. This includes small business and personal. Highly recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great! I have used it for years.
on April 12, 2021
Posted by: PattyW70
I have used Turbo Tax for years and love how easy it makes filing my taxes!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to remove bugs
on April 12, 2021
Posted by: Hem June
Form 1116 does not populate automatically.
I just realized last year (2019) I did not get credit for foreign tax paid.
I just realized last year (2019) I did not get credit for foreign tax paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Change of rounding decimals inappropriate
on April 12, 2021
Posted by: Bob R R
The rounding of decimals on Schedule K-1Part 2 (especially line J, K & L) is inappropriate and erroneous - makes record keeping erroneous. This seems to be the first year doing this. The previous fractional method should be restored.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tubro tax is great and eay to use
on April 12, 2021
Posted by: Rando78
Turbo tax is great and easy to use. I can use it for self-employment with the add-on feature. I do other family members tax returns also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2020 version not as good as 2019
on April 12, 2021
Posted by: FCBCLT
This year the software didn't support e-filing if you used the simplified AMT calculation which it did last year. As the IRS requires written permission to change the election, I was forced to file by mail. Also, I was never offered the opportunity to apply a Federal refund amount to next year's taxes which was in last year's version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program.
on April 12, 2021
Posted by: Kevin911
Thorough guidance working through each topic and section.
Easy to use and follow instructions, each help topics and explanations
Easy to use and follow instructions, each help topics and explanations
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com