Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
I use it every year, great software
on April 6, 2021
Posted by: home boy24
Turbo Tax makes filling taxes a breeze especially in the this COVID times, your taxes done to standard in your safe home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is quick & efficient
on April 6, 2021
Posted by: Strategy guy
Have used Turbo Tax for decades; continues to be an excellent product
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Leaves a lot to be desired
on April 6, 2021
Posted by: convoluted program
I did engage with an on-line expert and she was great!! However, the program itself is not easy to use. I had all kinds of questions asked that I never had before. I was asked about minimum distribution because of my age, but I am a retired CSRS employee who receives a monthly annuity. Many answers I just guessed at. Also the quick zoom doesn't work so I had to use a second computer to look up info. I think I might have to go back to Tax Act.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on April 6, 2021
Posted by: Rick 82
I engaged a Turbo Tax specialist, but that person never seemed to understand my problem. Finally, I solved it myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 6, 2021
Posted by: The Gumba
Turbo Tax has been the best tax preparer i have ever used
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Get Adobe PDF from your process.
on April 6, 2021
Posted by: Stanitlav
You cannot make people depend on Adobe PDF to print their returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need some work on updates
on April 6, 2021
Posted by: BLP48
Updates can hang you up to the point you need to totally uninstall the software and reinstall.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't Do Taxes Without It
on April 6, 2021
Posted by: Darla25
Taxes are complicated for some people, and for me, having the program walk me through each section helps insure I don't miss anything, or spent countless hours reading different tax manuals to figure out where entries go.
Written by a customer while visiting turbotax.intuit.com