Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
3
good
on April 3, 2021
Posted by: bernie 1
from indiana
I did not use live services could not find what I was looking for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on April 3, 2021
Posted by: Lifematters
from WA
very intuitive able to mauvere great - never missed a window and got the job done timely and effeciently
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could not do taxes without Turbo Tax
on April 3, 2021
Posted by: dmwright
Software is easy to use and has the most up-to-date IRS information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on April 3, 2021
Posted by: ebjz
from Maryland
Easy to use. I have use this program for decades and will continue to do so..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Numbers Print to Light
on April 3, 2021
Posted by: dgh1
I have used turbo tax home and business for 22 years. It is easy to sue and have never had a problem filing. It could cost less. The numbers you enter are printed too light on the pdf forms. Make the font a bit bigger and darker please.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed with filing 2020 return
on April 3, 2021
Posted by: Donnacy10
I have been using Turbo Tax for 20 years. Now my 2020 return was rejected stating my AGI did not match. That figure was transferred from my 2019 Turbo Tax. Figure is correct. I contacted IRS just to confirm number. Then I tried using Zero which others had suggested. That rejected so I changed it back to the correct amount. Have been holding and retrying return hoping for Turbo Tax updates to correct error but have finally given up and will be mailing in my return...very irritating!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very upset.. makes you RE-ACTIVATE each time
on April 3, 2021
Posted by: Suz6969696969
Very upset.. makes you RE-ACTIVATE each time you access your return!!! I will look for other tax software options as this was very frustrating!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Instruction and explanation is clear and easy
on April 3, 2021
Posted by: E2000
Tax law is very complicated. Using Turbo Tax is easy to follow, because the instruction is very clear and easy to understand. There is also Help that you can go to find your answers.
Written by a customer while visiting turbotax.intuit.com