Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
loved tt
on March 30, 2021
Posted by: sp69
i loved using this product, it was so easy and enjoyable. less stressing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 30, 2021
Posted by: BEAUTIFUL BAB
VERY HELPFUL I'M USING MY FATHER- IN-LAWAN TO HELPME WITH THE TAXES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 30, 2021
Posted by: AngelClaros
It is easy to use it, I like the way to go step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 30, 2021
Posted by: Otsego78
TurboTax makes the job as painless and efficient as I can imagine. I found it easy to backtrack and review and add info as I went.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still confusing
on March 30, 2021
Posted by: obby11111111111111
Continues to be somewhat inflexable and a challenge to operate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Gets The Job Done Again
on March 30, 2021
Posted by: ZzzzzzzzZ9
TurboTax was able to help me through tax situations involving multiple students, multiple local tax jurisdictions and multiple retirement transactions. It is not totally intuitive but much of the complexity is removed using TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst experience in 20 years
on March 30, 2021
Posted by: Mike 501
I had many issues with this year's Turbo Tax. It didn't carry prior years numbers correctly, could file electronically for 2 of my family's returns, not updated regularly and other bad experiences.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Download takes some time
on March 30, 2021
Posted by: MikeA8419
I have using TurboTax for many years.
This year the download was slow.
This year the download was slow.
Written by a customer while visiting turbotax.intuit.com