Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Helpful
on March 28, 2021
Posted by: Saxen 2020
Great step-by-step protocol. Used many times, appreciate the product
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on March 28, 2021
Posted by: TaxMomNY
Working on taxes for 3 generations. Turbo tax is very helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on March 28, 2021
Posted by: Craig632084
Turbotax is pretty straight forward. they guide you along with a high level of information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on March 28, 2021
Posted by: dewey7271
Get the audit defense too
It worked well 5 years ago
It worked well 5 years ago
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a teaching tool
on March 28, 2021
Posted by: AusarJamaal
Turbo Tax has helped me understand the tax process a lot better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never using JH again
on March 28, 2021
Posted by: Moxs
I love how easy and quick it was to file. I will never use JH again. thank you TT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
SoSo
on March 28, 2021
Posted by: Harder than it should be
Tried to file prior year return by mail, it started getting very complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible on the State Level
on March 28, 2021
Posted by: BobbyO53
I'm filing for a daughter in Illinois and a son in Californiak. I reside in New York. The program is tabulating taxes for my son for Illinois, NY and California. As a California resident clearly defined as such, this is completely illogical to me. I can't identify a switch to turn this off. To charge extra for multiple state returns is egregious, especially when problems such as this arise. The service, in my opinion, provides nothing more than access to a states tax forms. There is a lack of true tax intelligence behind the state programs,
Written by a customer while visiting turbotax.intuit.com