Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Very easy to follow
on March 27, 2021
Posted by: Diane6526
easy to follow instructions. explains everything well
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Completed Successfully
on March 27, 2021
Posted by: Sleepy Bear
No problems encountered. High confidence everything covered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had problems
on March 27, 2021
Posted by: Sandy10s48
I have used this software for years.
The update I rec'd today handled the problems
The update I rec'd today handled the problems
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used Turbo Tax in the past.
on March 27, 2021
Posted by: saltfish
My only problem was that I had to get Windows 10 in order to run Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It still can improve
on March 27, 2021
Posted by: BatsDoMatter
It should just tell me that I don't qualify for something instead of saying do you want to see if you qualify and then comeback with sorry your income is too high.
It should also do better with investments. It asks who does it belong to, but that doesn't carry over to our state which divides income back out per each spouse and so then we have to manually split capital gains etc.
It should also do better with investments. It asks who does it belong to, but that doesn't carry over to our state which divides income back out per each spouse and so then we have to manually split capital gains etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IT'S TAXING
on March 27, 2021
Posted by: SAILORRICH
WORKED EXTRA $25 CHARGE FOR E-FILING STATE IS BOGUS
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy.
on March 27, 2021
Posted by: garcijam2020
I've been using Turbo Tax for over 20 years and it's been accurate and easy. 3 years ago my wife was concerned about the numbers and wanted it redone by HRB. The numbers were almost identical. Wasted $364 for them to verify what Turbo Tax already calculated.
I trust Turbo Tax. You should, too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Parts Missing
on March 27, 2021
Posted by: CAS C
Add an interview step to second (or third) state returns asking for withholding. My Minnesota withholding form was missing page 2 which is required to file for investment partnership withholding refunds. NE and ND required manual input onto the Form.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com