Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
2
Disappointed
on March 26, 2021
Posted by: billuophx
I don't like the fact that last year's returns could not be imported to this year. It caused me to re-enter everything again. I did not move or change the file from last year, it just didn't work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 26, 2021
Posted by: Delenis
It help me a lot On business owner it help me complete it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some Glitches
on March 26, 2021
Posted by: SEAL Dad
Always liked Turbo Tax but ran into some glitches this year where I couldn't get back into an item to correct a form and had to jump through hoops going to view forms and finding the right form to correct it (rather than just hitting the back button to return to the portion needed to be corre ted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works and easy to use.
on March 26, 2021
Posted by: RojoCojo
I have done it with Turbotax for the last 10 years or more, it is easy to use, guides you well through the process, and is fast to file electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This year, turbo tax is not the same
on March 26, 2021
Posted by: jerry1012
Ive been using turbo tax for over 20 years, when turbo tax was on diskettes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I DO NOT WISH TO HAVE THE $60 LEGAL SUPORT, DEL IT
on March 26, 2021
Posted by: USNCPORET
I DO NOT WISH TO HAVE THE $60 LEGAL SUPORT, DEL IT PLEASE, I HAVE BEEN UNABLE TO!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has been very dependable and easy to use
on March 27, 2021
Posted by: Monkey1212
I've been using Turbo Tax for years now and it's been easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Abysmal
on March 27, 2021
Posted by: DBKl
Instructions were unclear, almost impossible to follow, with many references made to non-existent tax records.
Written by a customer while visiting turbotax.intuit.com