Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
3
Hate State Filing Fee
on March 15, 2021
Posted by: kfresh111
I hate how shady you are with the state filing fee. I am also disappointed that you weren't able to automatically move checking acct id/routing number to Md State Tax return. So little has changed from year to year, that I expect more for my annual intuit contribution. With these fees, it is almost smarter to use independent tax representation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a load off my mind!
on March 15, 2021
Posted by: WhiskeyInATeacup
I was dreadddding doing my 2020 taxes b/c I knew they'd be complicated (buying a house, being furloughed and laid off, unemployment, self-employment, etc.). TurboTax kept up with the constantly changing tax system and used the most up-to-date version to finish my business and personal taxes. The questions were so easy to understand and delve into (if interested). All you have to have is your paperwork and TurboTax does alllll the calculations for you. Yay!
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a great help
on March 15, 2021
Posted by: T53K
For those of us who are CSRS retirees with an "UNKNOWN" in the taxable income box on our W-2, TurboTax has always been a challenge. Intuit needs to modify its program to make it more user-friendly for those of us who will purchase this software from the retirement date forward until our nontaxable contributions have expired.
If I missed something here, then Intuit IT personnel can put me on the right track (it wouldn't be the first time to be incorrect).
For those people who do not have these anomalies, this software is easy to use and allows a short period of time to complete one's income tax return.
If I missed something here, then Intuit IT personnel can put me on the right track (it wouldn't be the first time to be incorrect).
For those people who do not have these anomalies, this software is easy to use and allows a short period of time to complete one's income tax return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used TurboTax for years!
on March 15, 2021
Posted by: RichardEagle
TurboTax continues to get better and more inclusive year after year; especially since you now are including items that relate to ministers and churches!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on March 15, 2021
Posted by: ODDS LIQ
I USE TURBO TX EVERY YEAR. ITS QUICK AND EASY, GREAT!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet and simple
on March 15, 2021
Posted by: TRF220
Been using TurboTax for 30 years - love it - Intuit is a great corporation....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
HAVE USED TURBO TAX FOR YEARS AND IT'S GREAT
on March 15, 2021
Posted by: Sturchris
Turbo Tax walks you through every step from income, investments, to deductions. That's a great feature so you aren't paying more in taxes than are required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Seemed a little buggy with the Sch SE-T form.
on March 15, 2021
Posted by: helicon
Had to delete the form, then go back into the business section, edit/done, and it still seemed like it was going to error, but got through.
Written by a customer while visiting turbotax.intuit.com