Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
TurBoTax Veteran
on March 15, 2021
Posted by: 19JHB43
One of the smarter decision I have made to to begin with and remain with TurBo Tax for over 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
UNABLE TO HELP WITH E FILE
on March 15, 2021
Posted by: gary 83
paid $25 to e file state , it did not go thru and no refund given
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some features are not as clear as previous years
on March 15, 2021
Posted by: Cranky Old Granny
Help screens are not as good as in previous years, and there are a lot of bounces out to buy products. Reviewing schedules or worksheets requires the use of the 'preview' file option, instead of a tab. No clear links from the 'error fixing' module. Importing tax documents has seldom worked for me. Price needs to come down next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program
on March 15, 2021
Posted by: Vaughn G
I always find Turbo Tax to be a wonderful tool for completing my taxes. The only negative feedback is the lack of better instructions when it comes to completing the state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No so Good after 20 years using Turbo Tax
on March 15, 2021
Posted by: 2041
Frustrated that I could not get helpful instructions for the sale of my one person business which I had for 40 years. It was especially frustrating that Turbo Tax did not support the completion of Form 8594 which meant I could not file my return electronically.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 15, 2021
Posted by: Steve 171
I have used Turbo tax for years and love it. Easy to use and gets me the biggest return !
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use.
on March 15, 2021
Posted by: OSUismyteam
Turbo Tax walks you through everything that you have to enter to get you taxes files. It is easy and help make sure that all the information needed is entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good as always
on March 15, 2021
Posted by: JD200
For some reason my stock trades from Stifel and then my taxes printed out all in way more detail so that I had about 100 pages to my returns more than last year (172 pages total for both US and State).
Written by a customer while visiting turbotax.intuit.com