Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
I LOVE TURBO TAX
on March 10, 2021
Posted by: RANM65
I'VE TRIED OTHER PRODUCTS LIKE H&R BLOCK BUT TURBO TAX IS A BETTER, EASIER PRODUCT TO USE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the Complex simple
on March 10, 2021
Posted by: BigTedRTed
I've used Turbotax for many years. I started when it was Macintax. Zit has always worked well for me. Last year I had a very tricky situation and got great support. This year was a breeze.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on March 10, 2021
Posted by: Bond3802
I had trouble getting to the the end the end of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 10, 2021
Posted by: NetHami
I gave only three stars because it was not very clear on the E file. It lead me to believe I could still E-File but then at the end it simply would not let me. So I was disappointed that I still had to print and mail the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional but Glitchy
on March 10, 2021
Posted by: Luke6621
Overall experience was good but at the end I made sure to have audit defense and state paid for from my refund. Instead the program still had me put in my credit card information in for some reason. Feel like I am getting double charged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't have done it without you
on March 10, 2021
Posted by: Stelar designs
We've paid a CPA $2000 the last few years to do our LLC and personal taxes and between Turbotax Business and Turbotax Home and Business I did it in 2 days for about $330. My head may hurt from all of the numbers but my wallet is happy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax filing
on March 10, 2021
Posted by: Grandma 7
I have prepared my taxes for over 50 years manually. For the last few years I have used Turbo Tax. It makes it much easier and I feel more confident in my filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best!
on March 11, 2021
Posted by: Obi4
Turbo tax was very straight forward and easy to use and navigate. Their pop up boxes for more information on a topic was very helpful. I would recommend it to anyone who is interested in doing their own taxes!
Written by a customer while visiting turbotax.intuit.com