Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Wonderful tax software
on March 9, 2021
Posted by: Lesue
Easy to use and I never have any problems understanding what information I need to input to receive the best refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tubox tax is good
on March 9, 2021
Posted by: jsmokie42
Some things need to be explained better. It wasn't as easy as last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made my filing so easy
on March 9, 2021
Posted by: Anonymous
I've always enjoyed TurboTax--a few y8ears ago we were audit--and the Audit Protection came through for us--and we won!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but incentive payments are not handled well
on March 9, 2021
Posted by: SJS99
I did not see a way to enter the two stimulus payments while I was entering data. At the end, when the system was checking for errors, it told me that I did not enter the stimulus payments! Of course I didn't, I wasn't asked! Entering the stimulus payments at that point was a bit confusing because I had to enter them directly into the data form. And I could not tell whether it was asking me whether I got the stimulus payments in 2020 or whether I got the stimulus payments at all, even if one was in 2021.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turn o tax always delivers
on March 9, 2021
Posted by: Jackie 50
Have used Turbo tax for the last 20 years and it has been a seamless experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for DIY
on March 9, 2021
Posted by: slaskotoo
I've been using TurboTax since 2006 with the exception of 2019, which ended up being more complicated. But, Home and Business has been a real help. Buy it. Use it.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
need better help
on March 9, 2021
Posted by: len39
need better help when an unusual occurence happens
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax and their service technicians are great!
on March 9, 2021
Posted by: FRAM1
TurboTax is easy to use. I feel safe preparing mine and my family members' Tax Returns year after year.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com