Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Very Easy to Use
on March 4, 2021
Posted by: DaveMyB
The program is very easy to use and appears to give the best results. Been using TurboTax for over 20 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
PFL Warning
on March 4, 2021
Posted by: ttedly1
I had COVID in 2020. It was my understanding that my company's insurance covered me, and it did. It was listed on paycheck receipt. It doesn't appear that my company summarized it in my W-2 as such. When entering the W-2, it asked what the Box 14 item was. I incorrected assumed PFL. When it got to filing the state portion, the app automatically entered my entire pay for the year. It gave an option to reduce the amount (which I did). If I would have just entered the automated amount, it would have given me $5k return. Who knows if this could have resulted in an audit. The bottom line is that my employer, TT, the state should have made this clearer. I believe I still ended up paying taxes on the PFL. All-in-all, I'm grateful for having the PFL.. it saved me.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Okay
on March 4, 2021
Posted by: mp124
Okay this year some glitches not as good as past years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Owner
on March 4, 2021
Posted by: Daniel et al
home and business is always helpful, easy instructions and examples
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MANAGER
on March 4, 2021
Posted by: EDVARD
TURBOTAX IS REALLY A GREAT TOOL...FOR TAX PREPARATION...I USED IT FOR YEARS...THAT WAS MY FIRST SOFTWARE...AS A BEGINNER ...I ALWAYS COME BACK TO IT...FOR ACCURACY...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbp Tax Is Great
on March 4, 2021
Posted by: Brother 1
I have been using Turbo Tax Home and Business for over 10 years and have never had a problem. Great software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent to use!
on March 4, 2021
Posted by: Maguff74
TurboTax is user friendly and has supported my tax preparation for years. Thanks!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Just Keeps Gettimg Better
on March 5, 2021
Posted by: SCJ1
I've been a happy customer for >25 years. Just keeps getting better and easier to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com