Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Better every year!
on March 2, 2021
Posted by: Al Baker
Completed in less than 4 hours...new record. Smooth sailing without any weird program issues. All smiles!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is ausome
on March 2, 2021
Posted by: DRTSR
I found it Easy to use and Amazing to file my 2020 returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Make My Life Easier During A Pandemic
on March 2, 2021
Posted by: Mercy 70
Turbo Tax helps clients like me get our taxes done with a peace of mind that we are backed by professionals who have taken the time to make sure we get our taxes done correctly with their product. Easy to use and very explanatory!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 2, 2021
Posted by: Damsel D
Have used Turbo Tax Home & Business for at least 20 years. Find it informative if I have questions, and then easy to use and input my information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great program.
on March 2, 2021
Posted by: Keith 99
It was easy to use. I've used Turbo Tax for several years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love turbo tax except for one big issue
on March 2, 2021
Posted by: MomLife25
I really enjoy how easy and confident I file my taxes with Turbo taxes. The only problem is that when I owe money (like I do to the state) I pay the $20.20 to file my states taxes and they are accepted and I believe I am done when it says I am "done", but I am infact not done. I still need to pay the amount due. I entered my account information thinking the money would be automatically withdrawn and paid the $20.20 and have a status of "done" but Turbo Tax doesn't tell me I still need to pay the state myself or how to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on March 2, 2021
Posted by: TheMackFamily
TurboTax updates the software if there are any changes to tax laws and walks you through step-by-step in both federal and state taxes. The tips with examples are extremely helpful. It is a very efficient, safe and a seamless tool to use. I've been purchasing TurboTax for the last eight years or so and it is great not to worry about being audited.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great except for one item
on March 2, 2021
Posted by: PegZimm
I like TurboTax, except for one thing. You wait until the last page before actually filing to tell me that there's a $25 fee for filing a Nebraska State Tax. Since I refuse to pay the extra money into your pocket, I had to go back and redo the last several pages and print more copies. Grrrrrrrrrrrrrrr. It's bad enough having to go through all this hassle, but having to redo it, makes me angry. Why the extra fee? Don't I pay enough already?
Written by a customer while visiting turbotax.intuit.com