Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
1
Turbo Tax - Gets Worse With Age
on March 1, 2021
Posted by: Mike Panzeri
I said last year when I paid to e-file and the e-file was rejected due to a Turbo Tax software glitch I would not use your software again. Well it's been a rough year and I didn't want to take the time to input all the data. Bought the Home and Business due to rental property (not needed). You had me purchase another state's software only to tell me "good news you don't have to file in that state"?! Then you proceeded to state there was an error I had to correct in the the state with reciprocity where I didn't have to file. Good thing I understand your cryptic tax lingo, and ignore your guidance and look up the law on the free websites. Next year is the year I break my several decade association with Turdbo Tax.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
forgot to ask me for estimated wages for 2021
on March 1, 2021
Posted by: avallongal
This year turbo tax forgot to ask me for estimated 2021 wages during the review process for estimated tax payment calculation.. They did it in all years previously. 2021 is my first year retired so it was very important to calculate the estimated tax payments. Luckily I knew that I had to get the calculation and I had to find the forms in the form list.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on March 1, 2021
Posted by: Maxi65
There were a few entries that I wasn't sure about, but I was able to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You Turbo Tax!
on March 1, 2021
Posted by: ijmiller
Ease of use, clean and concise, best program to do your taxes,
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very user friendly
on March 1, 2021
Posted by: kazanji
TT has changed a lot of tax-dummies to tax-oriented brains for a small fee.
wow
wow
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Been using Turbotax for many years
on March 1, 2021
Posted by: HScottJ
I had some trouble with finding instructions or help filling in some new fields for 2020, e.g. Economic Stimulus credit, PP Pin.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Committed Long Time User
on March 1, 2021
Posted by: Stevie B 23
Turbo Tax software just keeps getting easier and easier year after year. I take care of the whole family's tax returns and everyone is so appreciative. Thanks to the Intuit Team!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on March 2, 2021
Posted by: CNR2
Overall good experience very quick and easy to use. Saves loads of time and money on taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com