Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Great!
on February 27, 2021
Posted by: Anonymous
Turbotax is great easy to use, always helpful! Will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Form 2210 Needs to be released When IRS Releases
on February 27, 2021
Posted by: TC3008
Form 2210 didn't become available until 2 weeks after IRS release the form. That is unacceptable. Release the form when it becomes available asap!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier with Turbo Tax
on February 27, 2021
Posted by: Reenie68
Turbo tax always makes doing taxes easier, even the more complicated they get.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issues with foreign tax reporting
on February 27, 2021
Posted by: Joe C252
I have tried 4 times to modify and correct my return to allow e-filing. I give up and now I have to print a hard copy and mail it, and wait longer for my return......I am not a happy customer
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use.
on February 27, 2021
Posted by: Natalie8
Compared to previous years, I really like this year's tax software. It was easy to use and understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
more money for less service
on February 27, 2021
Posted by: fdwafrea
Intuit and Quickbooks quality of products and service have seriously declined.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a good program--needs improvement.
on February 27, 2021
Posted by: Kingsman3
I have used TurboTax for years, and plan to continue. One improvement that would be helpful is for TurboTax to enlarge the print on the "Learn More" pages. It is very small print on a large page with PLENTY of space to fit enlarged print. It is hard to read the very small print currently used by TurboTax for the "learn more" information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on February 27, 2021
Posted by: DannyMMMM
Normally TurboTax is wonderful, and I've used for more than ten years. HOWEVER, my 2020 e-file was rejected this year, even though I provided the accurate AGI from 2019. I should receive a refund of the $20 charge!!!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com