Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax Rocks!
on February 23, 2021
Posted by: MONTY 888
Had a new complicated issue. The phone pro that assisted us was amazing! TT Rocks!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Experience with TurboTax since 2015
on February 23, 2021
Posted by: 01048618
I have had continual problems with this year's program. I have been unable to Update and then the program shuts down while attempting to Re-start. After completing my taxes, without updating, I'm unable to Transmit due to the program requiring an Update. Very poor experience!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
this has been the worst experience for 2018 tax
on February 23, 2021
Posted by: omtam
Too bad the desktop version is so different in capabilities than online. Bit of a rip off
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's TurboTime
on February 23, 2021
Posted by: Budget Barbie
Easy to use and so clear with directions. New features up to date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Help button needs help
on February 23, 2021
Posted by: RickPaul
the help button does not consistently allow you to go to the selection you desire to enter information on your tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good
on February 23, 2021
Posted by: mellis18
I like the explanation but sometimes it is difficult to read and/or understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good. Easy to follow
on February 23, 2021
Posted by: Ronnieboe
I used Home and Business and it has every thing you kneed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walked me Right Through Fed And State
on February 23, 2021
Posted by: CapitolBill
Once again TurboTax has helped me through my returns. The hardest part was gathering all pertinent data from my files and waiting for 1099's.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com