Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3 out of 5
4.3
(5,124 Reviews)
Open Ratings Snapshot
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
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Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
awesome
on February 22, 2021
Posted by: Chet51
I have extremely good service with Turbo Tax programs
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Your good but not perfect
on February 22, 2021
Posted by: Richlor
Sold a peoperty and had to review online how to enter the numbers. It would be nice to have examples of what to do in these situations or more questions to help enter all the number correctly. The carryover from one year to the next is very helpful. I complete my taxes three times before sending to the IRS. Thank you and I will continue to use your product yearly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Software
on February 22, 2021
Posted by: Ricocruz
from San Marcos, CA - Ft Washington, MD
Been using turbo tax for many years! Have not been disappointed anytime ! Will continue to use and recommend to friends and relatives. Great job!
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
No tracking for previous years returns
on February 22, 2021
Posted by: Abrownco
TurboTax does not refer to prior year returns for information such as assets and depreciation information, prior year income and expense for comparison purposes, and basic information that needs to be input every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is so easy to use!!!!
on February 22, 2021
Posted by: mikecasl55
turbo tax gets you through the rough spots with guided help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT PROGRAM
on February 22, 2021
Posted by: VAY432
I like this program, it helps me a lot. One suggestion, when there are multiple state programs it would help if you could deselect one state program. I do my daughters return and she lives in Colorado and I live in Oregon so I have Colorado and Oregon in my program. It would be beneficial to be able to deselect one return when doing the other so yoiu dont have to fill one state return with $0's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Cant file on line
on February 22, 2021
Posted by: Anonymous
Because of form 7022 You can not file an E return. And if you cant E file fed return you cant file e file state. Big problem.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Initial Problems with TurboTax were resolved succe
on February 22, 2021
Posted by: dwd21
I had a problem with several forms which should not have been included in the final check list, but I got excellent help from the TurboTax help desk and was eventually able to resolve the issue.
Written by a customer while visiting turbotax.intuit.com
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