Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax Thumbs UP
on February 19, 2021
Posted by: LeletB
great; very user friendly; affordable; get updates regularly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always been great
on February 19, 2021
Posted by: TOhelo
Ive used it for more years than I can remember. Excellent!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but room for improvement.
on February 19, 2021
Posted by: igetsin
So I've been using Turbo tax for a while now. At least for the past 5 years or so, ever since my tax advisor started charging several hundred dollars for filling out the forms and managing to still screw up business forms. I've figured I can answer questions myself, since I have to keep records anyways and I've never looked back.
I would not consider myself tax expert, so my concerns are as follows, and basically all have to do with State reporting. It seems that at least for Maryland, the functionality is bare bones even with "business" versions.
1. 529 deduction for states. You really have to search for 529 deduction for dependents. It's not hard, but it doesn't fall within "wizard" questionnaire and it should be because it's not an obscure deduction.
2. For states such as Maryland that only allow you to itemize state if you itemize federal, there is no automatic comparison done to see if itemizing would get you a better State deduction. Basically I am looking to see whether it's worse taking a "hit" (pay more) in Federal taxes for getting a better deal on the state return.
3. For the purpose of business decisions, I wish you could "hide" a specific business or line of business out to see it's affects on the tax bill. Not to hide from filing, but just to see how much of tax bill has certain business contributed. Alternatively just show an impact of business line on tax bill.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on February 20, 2021
Posted by: KD 2021
The only holdup on completing my taxes quicker was locating the 2019 AGI.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is excellent with moinor issues
on February 20, 2021
Posted by: TaxFLdragon
Turbo Tax is excellent as usual but I encountered two issues.
1. I imported my 1098A and there are several months' data as "0.00" from the insurance company. Turbo Tax does not like that and I have to change the number of all those cells to "0" to get over the error.
2. There were some wash sale disallowed in my 1099-B. And the values were 0.15 and 0.33. Turbo Tax rounded them to "0". But 0 is not allowed since these are disallowed wash sale. I change the numbers manually to 1 to pass the issue.
1. I imported my 1098A and there are several months' data as "0.00" from the insurance company. Turbo Tax does not like that and I have to change the number of all those cells to "0" to get over the error.
2. There were some wash sale disallowed in my 1099-B. And the values were 0.15 and 0.33. Turbo Tax rounded them to "0". But 0 is not allowed since these are disallowed wash sale. I change the numbers manually to 1 to pass the issue.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used Turbo Tax for many years
on February 20, 2021
Posted by: ColleenKurtz
I have been using Turbo Tax for as long as I can remember. My children now use it. Despite the fact that I have worked for many tax preparers still my preference is to use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like it
on February 20, 2021
Posted by: Swang70
I had have used Turbo Taxes over 10 years because it is simple to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!!
on February 20, 2021
Posted by: Donhooba
Used turbo tax for many years and really like the ease and directions!!
Written by a customer while visiting turbotax.intuit.com