Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
easy to use
on February 15, 2021
Posted by: Bn67
Been using Turbo Tax since 1998 always easy and never a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could be a bit better but overall Great.
on February 15, 2021
Posted by: M Khan
A bit complicated at certain section. However, overall OK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on February 15, 2021
Posted by: Frustrated 2020
took me greater than one hour on how to eliminate forms 7202 so that I could send in my taxes over the internet. Finally was able to accomplish
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Help the Search screen
on February 15, 2021
Posted by: Dallas S
The turbo tax is great, as always but the search screen this year is very shaky. It is unstable when I try to scroll down. It seems the MMI is a bit off too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use -have been a customer for many years
on February 15, 2021
Posted by: Blue Coyote
Great to use year after year excellent , very easy to use, can do all my taxes easily, don't need any of the big Tax vendors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Have to Pay for State Returns for eFile
on February 16, 2021
Posted by: BaldCat
What a racket! You buy the software thinking you're all set and you can file your taxes, but they find a way to extract a little bit more money out of you. They do this by making you pay for the eFiling portion for your state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20 plus years using Turbo Tax
on February 16, 2021
Posted by: The Vegas Kid
This gets easier each year. Can't imagine why you would pay to have your taxes done. Even as a business owner it gets easier each year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 16, 2021
Posted by: Wise one
Easy to use, very clear to understand and quick access
Written by a customer while visiting turbotax.intuit.com