Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
The ultimate comfort
on December 31, 2020
Posted by: CookieMya
It helped me so much with doing my taxes. I loved this.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use Tax Preparation
on December 31, 2020
Posted by: MissFay
This is the 20th year that I have used TurboTax. Love it and always recommend it to family and friends. I have a very small home business and this program works well for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on December 31, 2020
Posted by: Family0507
I Appreciate how they walked me through every step.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Appreciate turbo tax
on January 1, 2021
Posted by: Marks60
Most of the program works well. It is difficult to figure out how to fix errors though.
It should explain how to go back to forms to fix errors.
I did try to sign up for the automatic purchase at the end of the program. It did not work.
I have used turbo tax for many yrs. It is a great product.
It should explain how to go back to forms to fix errors.
I did try to sign up for the automatic purchase at the end of the program. It did not work.
I have used turbo tax for many yrs. It is a great product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Very Helpful
on January 1, 2021
Posted by: Daniel190
TurboTax made it easy and quick for me to file my taxes for the first time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well
on January 1, 2021
Posted by: Stillsuper
Impressed with the flow and ease of use. I will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 2, 2021
Posted by: Bone80
I was able to call and talk to a live person to help since I missed the deadline for extensions and was very late to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lacks Attention to Details
on January 2, 2021
Posted by: DonaldTrump203
As I was filling out my 2019 taxes, admittedly late due to COVID, TurboTax kept bringing up old worksheets from 2018 and even 2017. My Mac Laptop Pro is in perfect shape, so it's not my computer. I finally had to place my 179 deduction into "office expenses" just to get the taxes on paper so I could mail them in. For the amount of profit this company pulls in, this is not acceptable.
Written by a customer while visiting turbotax.intuit.com