Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
GREAT AS USUAL
on April 12, 2021
Posted by: Mack 0366
from CORPUS CHRISTI, TX
I'm a Turbotax Advantage member for several years. Great product, so simple and so easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Upgrading from Basic was not easy
on April 12, 2021
Posted by: bruce k
from howard county, maryland
Software was easy to use but upgrade from Basic was difficult to make
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very user friendly.
on April 13, 2021
Posted by: Tazrrr
from Atlanta, GA
Easy and detail step-by-step guidance. I finished my federal and state in less than 30min.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use and accurate.
on April 14, 2021
Posted by: JB 48
from El Paso TX
I use it already for 20 years and was alwazs content
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax needs better themes/color support
on April 14, 2021
Posted by: jfhgdsk
from Houton Texas
Turbo Tax handles Window colors half way. You need to decide to use colors selected entirely by windows or manualy hard set all of the colors you use. Themes in Window 10 sadly are basically only background, but I was able to set my own colors like Windows XP. This caused turbo tax text to be invisible because colors are only half way implemented. i.e. Turbo Tax overides text foreground color as black. What if I am using white on black? You should also have a Dark Mode for people with sensitive eyes. Turbo Tax needs to make a decision instead of doing things halfway.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Process
on April 14, 2021
Posted by: Cinibur111
from Broadview, IL
I am so pleased with the Turbotax program that has enabled me to do my own tax returns for over 20 years. I can go back and forth anywhere in the return to check what I entered and correct any entry error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy.
on April 14, 2021
Posted by: jae cee
from WISCONSIN
Federal went fine. Trying to file State was a mess. Still not sure if it got filed..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great product
on April 14, 2021
Posted by: Moma Edie
from Mesa, AZ
It is easy to use and asks the right questions to get the job done right.
Written by a customer while visiting turbotax.intuit.com