Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Some confusion e-filing
on March 14, 2021
Posted by: dgates2
from San Antonio, TX
Some confusion e-filing-Kept asking for W-2 zip code when we didn't have any W-2s. Finally entered zip code from my DAFS 1099-R and proceeded with e-filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax works
on March 14, 2021
Posted by: Sheryl74
from Salinas CA
I have used Turbo Tax for many years. I have never had any issues with mistakes. It is easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on March 14, 2021
Posted by: RC collado
use again next year. easy to use and file tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is efficient.
on March 16, 2021
Posted by: Sollatire
from Houston, Texas
Turbotax asks reasonable questions and keeps one on track. I like that you can go back easily and check or change input. I like that last year's file is easily accessible.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing as Always
on March 16, 2021
Posted by: NeezyTheGreat
from Missouri City, Tx
Thank you all for making filing taxes a simple and easy process. 10/10 as always.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a nice product
on March 16, 2021
Posted by: bassangler
from wallingford ct.
been using turbo tax for over 10 years and like it very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it, have used it since 1997 for home and busi
on March 16, 2021
Posted by: Marty817
from TX
It is much better than a tax service for individuals and small business becasue
1. It is MUCH less expensive
2. It asks you all the same questions a tax service or accountant would
3. You can start and stop it whenever you need to
4. It files you return Electronically for free
1. It is MUCH less expensive
2. It asks you all the same questions a tax service or accountant would
3. You can start and stop it whenever you need to
4. It files you return Electronically for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing easy
on March 16, 2021
Posted by: 1Pete1
from Tacoma, WA
Works for us as return becomes easier. Also keeps us aware of tax code changes
Written by a customer while visiting turbotax.intuit.com