Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax was easy to use.
on March 12, 2021
Posted by: BobN2
from Deer Park, TX
Had no problem working thru Turbo Tax. Easy to use. Step by Step procedures to work your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax has not let me down yet in the past 10yrs
on March 12, 2021
Posted by: mcv57
from Kansas City, MO
Almost perfect software (s-l-o-w loading-up). Can still stand for improvements in processing and procedures.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Illinois e-file does not work
on March 12, 2021
Posted by: Gary5960
from Peoria, IL
I paid my fee so I could e-file rather than mail my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on March 13, 2021
Posted by: RetiredinNV
from Henderson, NV
I have been using TurboTax for many years and have never had a problem, easily fills in info from last year and guides you through the surjects so you don't miss anything.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on March 13, 2021
Posted by: DWC Palm Harbor
from Palm Harbor, FL
Been using for the last 20+ years. Very reliable and straightforward to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY and Quick
on March 14, 2021
Posted by: MNS91
from Plano, TX
product was simple, quick, and easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for 2020
on March 14, 2021
Posted by: Bets22
from Texas
Always simple to use. I can skip to the topics I know need to be completed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax has gotten worse.
on March 14, 2021
Posted by: Steel work 116
from Canton, Ohio
The program works ok until the end. Asked too many times for prints an previews and saves of document. Very confusing. You click to print the document. Then you go to the next screen and am asked for print or preview or save after you have already done so. Last page asks again save, print preview.
Written by a customer while visiting turbotax.intuit.com