Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Simple tax return
on March 6, 2021
Posted by: Chamaco2
from Pueblo
I like the simple step by step questions that lead me to a completed return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy to use
on March 6, 2021
Posted by: MTTN
from TN
Easy to use once i was able to download then worked fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
used this for years,
on March 6, 2021
Posted by: Bob124
from Seattle
the only problem is that I can't send my tax files to irs via internet because they will not recognize my grose earnings from last year, I could not do that last year either. in 2019 my wife died and I have not been able to efile since. I sent via mail last year and this year. I just hope I can do efile next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is fast and reliant
on March 6, 2021
Posted by: Lroth1
from Palatine, IL
I must say I am pretty impressed. The download went fast. Nothing was slow and everything was calculated correctly. This was my first time using it and I think things will go a lot faster next time. After using this system, I am impressed. If everything turns out fine, then it will be a 5.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
unnecessary updates
on March 7, 2021
Posted by: Nickname62
from PA
too slow when opening program. Tax laws don't change that fast the program would need to update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Why. Just Why.
on March 7, 2021
Posted by: 2Rev
from Indiana
Had to input credit details 3 times. Can't you just save this or let me know what we will need to purchase and do it all at once? Very unfriendly to my time, please consider using federated authentication with your own site and just keep me logged in through your app. What is this 1999? ... oh and I can't review without turning off ad block? Come on.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on March 7, 2021
Posted by: Fleetchief
from Paris, AR
It took several day to get the cd to work lots of conflicts. Once that happened it work great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax sure makes it easy!
on March 7, 2021
Posted by: VanderMander
from Lewisville, Texas
Thanks Intuit guys for making my tax return easy this year.
Written by a customer while visiting turbotax.intuit.com