Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Confusing forms
on March 3, 2021
Posted by: EAHJr
from Houston Texas
Turbo Tax changes my answers to question about taking periodic payments on pensions.
Question: Did you receive Obamacare 1095? I am on medicare. If I answer NO, I get warning about delay in processing my return.
Question: Did you receive Obamacare 1095? I am on medicare. If I answer NO, I get warning about delay in processing my return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Best Ever!
on March 3, 2021
Posted by: gray hair dont care
from San Antonio, TX
Always informative, simple instructions, life saver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on March 3, 2021
Posted by: OKIII
As usual, excellent. Some confusion on what I initially purchased, I thought I had the deluxe with State included but only had the "advantage." Would like the deluxe next year clarified in the offer.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is awkward and filled with "gotcha" fees
on March 4, 2021
Posted by: Problem Style Tax Program
from Iowa
My experience was incredibly poor. I could not get the one I got in the mail to load and it took me 1 1/2 hours on your on line merry go round until I finally just bought a new download. Of course my prepaid State was not honored so had to buy it too. Now it will not let me transmit until I sign up for the litigation insurance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible Experience
on March 4, 2021
Posted by: Pizztoff
We discovered too many issues with the California Form 540. We looked online for help and saw that many Turbo Tax users were having the same issue. We were able to resolve the issue WITHOUT the help of Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes tax time more palatable
on March 5, 2021
Posted by: JPH76
from Ogden, Utah
For the past three years the standard deduction was more than the itemized deduction so we probably do not need TurboTax next year. Thanks for many years of assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well Worth The Money
on March 5, 2021
Posted by: alcatraz666
from Spring Hill, tn
Have been using Turbo Tax for a number of years, all without any issues/problems. Feel very confident after submitting tax returns to the IRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't be much simplier!!
on March 5, 2021
Posted by: MLC52
from Dallas, TX
Easy instructions, quick page to page and it was done. Only thing is I'd like the date modified to remain the same when collecting several files. It got a bit confusing as it which one was the finished return to save in my file.
Written by a customer while visiting turbotax.intuit.com