Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
1
It is helpful, but so expensive
on February 22, 2021
Posted by: Cat111111
from Woodstock, GA
If you do not know how to do your taxes it's helpful, but there was so many fees! Seriously. A fee for downloading the program another fee for filling state and another for processing and another for sending the whole thing. If you know how to do your taxes save your money. It cost me like $200 total after I was done and I don't even know why.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user. Quite satisfactory.
on February 22, 2021
Posted by: Nameless noname
from Vancouver, WA
Quite satisfied with TurboTax. See review title XXXXXXXXXXXX
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Great
on February 23, 2021
Posted by: Edwinjr
from Ponte Vedra, Fl
Had difficult tim finding how to file with standard decution
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very user friendly!
on February 23, 2021
Posted by: Lsupp
from Fargo ND
This is my tenth or so year of using Turbo Tax and I think they get easier to use every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is helpfull
on February 24, 2021
Posted by: tishy45
from Orlando, FL
I appreciate turbo tax ability to get deductions I didn't know about!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax confusing and unable to file
on February 25, 2021
Posted by: bonam
from watertown new york
well never have i experienced simple input resulting in a no file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrible software
on February 25, 2021
Posted by: Quantum789
i tried to refile my old tax returns and was told to mail it. I'm disappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 25, 2021
Posted by: HDCJ
from TX
I have used Turbo Tax for years and will continue to use them
Written by a customer while visiting turbotax.intuit.com