Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
TurboTax does the job I needed
on February 21, 2021
Posted by: fred4678
from Gillette, WY
This year I used "Basic" (rather than Deluxe) and it was easier to use and covered my income areas.
I really hate all the advertising you send. I don't need it and I didn't ask for it.
I really hate all the advertising you send. I don't need it and I didn't ask for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great time saver
on February 21, 2021
Posted by: John709
from Keller, TX
TURBO tax greatly reduces the amount of time spent doing my taxes. However, I still spend a lot of time doing my taxes. I use Quicken and feel that if I organized Quicken data appropriately, TURBO TAX could get all my tax info from quicken automatically. But I do not know how to do this.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best edition of filing yet
on February 21, 2021
Posted by: Molly Be Good
from Knoxville, Tn
Easy to follow, easy to understand, e-Filing was easy as well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent
on February 21, 2021
Posted by: Henrietta34
from Ocala, FL
It took me a bit longer than I expected to complete my return only because I want to be sure of the information I enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
really disappointed in turbo tax this year
on February 21, 2021
Posted by: cag1326
from vermont
trying to efile a simple 1040 single person. your software keeps saying to install updates---i have tried installing updates several times..nothing gets updated i get the message that not all forms i am trying to file are acceptable for efiling...if this is the case any idea when i can efile????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
can't compare only tax program I ever used
on February 22, 2021
Posted by: Gumwoods
from Cordova, TN
I have been with you for 30+ years, started with a 3 inch disk.I don't know if there is a easy way to make the program fit my screen but all the paging down to the next button is unhandy. Either way I will be back in 2021.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is very good.
on February 22, 2021
Posted by: three mile runner
from Dallas, Tx
Easy to use. Didn't need support. Able to use product in multiple sessions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent program
on February 22, 2021
Posted by: Carlos 7
Ease of use and have used effectively for a good number of years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com