Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.5
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
339
4 Stars
90
3 Stars
24
2 Stars
14
1 Star
22
Customer Reviews for Intuit - TurboTax Basic Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Excellent value and great performance.
on February 11, 2021
Posted by: Seventy Plus
from Goldendale, WA
I've used Turbo Tax for many years and will continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use but a few suggestions
on February 11, 2021
Posted by: BEB73
from Lebanon, Oregon
The AIG was an important piece of info that I did not have at the ready. It would have been nice to know I'd need it to complete my e-file. Perhaps experience teaches but I didn't know this and was a bit stressed to have to find it in the midst of trying to make sure I didn't mess anything up.
The complete fees that incur would be better tallied up front, IMO.
The complete fees that incur would be better tallied up front, IMO.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on February 11, 2021
Posted by: John from Spain
from Girona
I have been using TurboTax for the past ten years without a problem. My return always goes right through and the refund arrives quickly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward and accurate
on February 11, 2021
Posted by: Joe and Betty
from Newport, RI
I've always did my taxes filling out forms etc. and then rechecking for error. Using this programs means I don't have to look for errors the program does that for me. Since my wife and I am over 65 the standard deduction works well for us. In the past looking for all the deductions worked in our favor. Keeping a digital record of the tax return saves a lot of room in a file drawer or some other place to physically store the return. This is another plus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best way to do taxes
on February 12, 2021
Posted by: Freds1171
from Ocala FL
Easy to use, accurate, and help is always available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Once more unto the breach
on February 12, 2021
Posted by: RNELSON4
from SAN ANTONIO, TX
Quality and reliability that I have come to rely on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best
on February 12, 2021
Posted by: Steve 41
from Albuquerque, NM
I was a tax preparer for five years and TurboTax is as good as the professional programs we used. It walks you through everything and easy to use. We have been using TurboTax since 2013 and TurboTax is the best.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on February 12, 2021
Posted by: Captain Riley
from Florida
I've been using Turbo Tax for business and personal taxes since 2008. I am always very satisfied with the product. It is very user friendly and thorough. I highly recommend Turbo Tax.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com