Customer reviews from cuisinart.com
Cuisinart - Private Reserve Wine Celler with Compressor
Average customer rating
2.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Cuisinart - Private Reserve Wine Celler with Compressor
Posted by: KH77
from Sycamore, IL
Gender:Female
Verified Purchase:Yes
We bought our first Cuisinart Wine Cellar and approx 1 week later it stopped working altogether. All troubleshooting completed to no avail. Contacted Crate & Barrel as the point of purchase, who sent a return label and immediately sent a replacement item. Approx 3 days after delivery that also stopped working. We brought it to Crate and Barrel brick & mortar for a full refund, and would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 11, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Elyse M
from Austin, TX
Gender:Female
Verified Purchase:Yes
The fridge completely stopped working at around 60 days.
Written by a customer while visiting cuisinart.com
Posted by: Bigonwine
from New York City
Gender:Male
Verified Purchase:Yes
Excellent design. Should have more features considering price; but so far so good.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Didn't last a year! Great Customer Service though!
on August 17, 2022
Posted by: Anthony S.
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
We purchased this new as a wedding gift to ourselves, but unfortunately it died seven months later. No indications that anything was wrong, it was roomy and quiet, and kept temperature really well, but one day it was just dead. I tried multiple outlets in the house, and there was nothing out of the ordinary on the back of the unit...it was just dead.
Luckily customer service was really good, they were responsive and made everything really easy. I had a feeling that they received a lot of these issues as they didn't try to diagnose anything, instead, they instantly granted us a replacement. Unfortunately though, the unit was on back order. It was the height of summer, and our wine was sweltering, so we ended up purchasing a unit from another brand. It would have been nice to get a refund instead, but in the end it worked out. I really wish the unit was of better quality because it seemed really nice, and worked great for the short time we had it. But I wouldn't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Ballgame
from Ohio
Gender:Male
Verified Purchase:Yes
Works great and is quiet. Looks fantastic as well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com