Customer reviews from nightowlsp.com
Night Owl - 12 Channel Wired DVR with 4 Wired 4K Ultra HD Spotlight Cameras and 1TB Hard Drive - White
Average customer rating
4.7
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
121
4 Stars
26
3 Stars
5
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
139 out of
143)
Customer Reviews for Night Owl - 12 Channel Wired DVR with 4 Wired 4K Ultra HD Spotlight Cameras and 1TB Hard Drive - White
Posted by: Torque767
from New York
Gender:Male
Verified Purchase:Yes
The system is very easy to install and use . I did wish it hD the two way speaker in the hard wired cameras. But I did have a problem trying to buy the system. 5 hours being thrown from one department to another and all of them saying that it wasn't there department to fix the problem. But after 5 hours of texting and calling and being very frustrated and angry they finally fix the problem and I was finally able to but the system I wanted
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Cpip
Verified Purchase:Yes
Was recommended to us, and we've recommended it many times over. Several have even committed to saving for them. After too much trouble trying to purchase from third parties, we went direct to companies website and ordering was as easy as was set-up. Thanks!!!!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Dan13
Verified Purchase:Yes
THis DVRD plugged right into my cameras that were already installed... The picture quality is good and the features are in bet able for the price
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: HairauVA
from Virginia
Gender:Male
Verified Purchase:Yes
Just bought this a week ago, 6/19/21, and the product was really what I expected, pros:
1. easy set up and configuration, and installation
2. pictures in live view or review were crystal clear, even with zoom in
3. broader view angle, 85 degree
4. No connection hiccup viewing via mobile devices so long as you have good wifi bandwidth
Minor cons:
1. No audio recorded or in Live view
2. there are 1 or 2 sec delays between actual happenings and recordings
3. False positive alerts with one of my cameras and no sensitive settings to control it except turning on/off
4. the DVR was so hot, esp. at the HD location as its vent designed were not good; I had to place a small external fan and it helped
In all, recommended product
1. easy set up and configuration, and installation
2. pictures in live view or review were crystal clear, even with zoom in
3. broader view angle, 85 degree
4. No connection hiccup viewing via mobile devices so long as you have good wifi bandwidth
Minor cons:
1. No audio recorded or in Live view
2. there are 1 or 2 sec delays between actual happenings and recordings
3. False positive alerts with one of my cameras and no sensitive settings to control it except turning on/off
4. the DVR was so hot, esp. at the HD location as its vent designed were not good; I had to place a small external fan and it helped
In all, recommended product
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: CellphoneLess
Gender:Male
Verified Purchase:Yes
This unit is a replacement for an older model. The software is much nicer to work with. The older unit handled 8 cameras and the new one handles 12. The one and only issue is with the remote software. You must have a cellphone to set it up. The world still has people who do not need nor want a cellphone. I do have a tablet but its not tied to a cell service. When you try to create an account it wants to send you a code as part of the first time log in. It sends it to a cellphone number not to the email address it asked you to provide. It will not allow you to create the account. I talk with a rep but he indicated my only option is to use someone's cellphone. The best option would be to have the code sent to a standard email which I can receive on any device.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
from Macon, GA
Verified Purchase:Yes
I upgraded from wireless to the wired and can’t be more happy! The upgraded software it is also a huge plus! My images are crystal clear and the resolution is wonderful! I can’t be more happy! This is money well spent!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Sanchez02
from Arlington TX
Gender:Male
Verified Purchase:Yes
I bought this recorder to replace a broken one. And I’m very happy with the results.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
System Operates as Advertised.
on August 6, 2021
Posted by: Eva54
from Methuen, MA
Gender:Female
This is the second Night Owl system purchased. The first one was damaged from a power surge. The new system works better, buy is still a little difficult sometimes to see the cameras on the cell phone. It doesn't always want to connect. I can't say if it is the internet connection or just the way the system operates. The video is very clear with the new cameras. It's a great system for what it cost.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com