Customer reviews from Google LLC
Google - Pixel 4a with 5G - Just Black (Verizon)
Average customer rating
4.3
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
400
4 Stars
139
3 Stars
51
2 Stars
29
1 Star
34
79%of customers recommend this product.
(
516 out of
653)
Customer Reviews for Google - Pixel 4a with 5G - Just Black (Verizon)
Customer Rating
2
Incoming phone calls will not show on screen
on March 28, 2021
Posted by: Angel J.
One of the most basic functions of the phone is not working properly. My incoming calls will not show up on the screen (pop on screen) nor will my phone light up with incoming calls. I actually have to open my screen and pull down my notification bar to search for the phone to answer it! This is awful! I have researched how to change this, but none of the solutions given work. I can see "pop on screen" under settings but it will not let me change it. On-line, there seem to be many people having the same issue. So frustrating!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 4a 5G.
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel owner
on March 29, 2021
Posted by: Anonymous
Too much control of an unlocked phone provided to cell phone provider. Difficulty going back without a back button on pages or closing them draining RAM. Too much bloatware. Battery drains quickly. I would not recommend Pixel to others. Poor sound quality. No headphones provided.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 31, 2021
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel
on March 29, 2021
Posted by: Anonymous
Great phone with easy functions. Gave up my Samsung for it I think it processes information way faster
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel4a5g
on March 29, 2021
Posted by: geobav
Really liking this phone, very customizable, still new to me but so far, better than Galaxy S8 I traded for it.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing experience so far!!!
on March 30, 2021
Posted by: Matt
I've only had this phone for two weeks but everything is amazing. Software, camera, gestures, battery all incredible good!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Great device
on March 30, 2021
Posted by: Adi Neppalli
Awesome phone for the price. Would be better if screen refresh rate is 90HZ. I would definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Update your software more specifically widgets
on March 30, 2021
Posted by: Anonymous
Phone overall is okay, I gave it a 3/5 due to its average at best selfie camera and decent back camera as well as the poor widgets the phone comes with, I'm sick and tired of scrolling all the way back to clear my cache from apps and tired of certain apps crashing. This doesn't happen on almost all flagship phones except Google and for that I give it a 3/5.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 31, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Problems
on March 30, 2021
Posted by: Artmarth
I keep getting SMI stopped.I don't know why. Also don't know where to see battery life.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.
For help with checking the battery level on your phone, please visit: https://goo.gle/31AxA5Q.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with checking the battery level on your phone, please visit: https://goo.gle/31AxA5Q.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC