Customer reviews from Lutron
Lutron - Caseta Smart Switch Starter Kit - White
Average customer rating
4.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Lutron - Caseta Smart Switch Starter Kit - White
Customer Rating
5
Nice Transition to Smart Home Equipment
on July 29, 2022
Posted by: Mad Cheddar
from Chicagoland
The previous Smart Home platform I had been using for 7 or 8 years went out of business overnight, leaving my home "less smart". We rely on our smart switches for numerous devices in the house so we didn't want to be without it for long.
The Caseta setup is a nice change and works much better than I had expected. They look nice, have a good feel to them, and the connectivity has been pretty robust. I think we have had them for about 2 months now and I have not had an outage or complaint.
The one thing I did have to do was replace some non-dimmable LEDs that were flickering and acting up when I changed over. I like the way the Caseta switches slowly ramp the lighting so I didn't view this as a huge inconvenience. Lutron has a web page where you can check bulb compatibility, which I used when bulb shopping at the hardware store.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
5
Easy to use with great features
on July 30, 2022
Posted by: Hot Wires Electric
from concord ca
I bought this kit about a month ago and am so happy with results. easy to setup and control from my phone. great looking finish plus small compact bridge that you can t even tell is there. looking to add a lot more to my system
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
5
Great products
on July 31, 2022
Posted by: Josh
from Rockwall, Tx
I am a licensed electrician and have several Lutron Caseta devices in my house and recommend them to all of my customers as well.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
4
App is not all controlling
on August 4, 2022
Posted by: Deaniles
from Sacramento
I was hoping the app would have given more individual control over each lighting zone.
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
5
Exceeded Expections
on August 5, 2022
Posted by: DD Tigger
from Fonksburg, MD
My nephew installed this for me to enable me to have greater control on when light come on and off in my home. I enjoy the ease of use and only wish I had had it installed sooner!
I would recommend this to a friend!
Written by a customer while visiting Lutron
Customer Rating
1
Not as easy to use as expected
on August 9, 2022
Posted by: not at this time
from Los Angeles
I called the help line and they were very accessible to help with how I wanted to use the bridge. The set up of different stations was not easy to set up turn on and off. When I plugged in the bridge into my internet net hub it may have caused problems with my Streaming and the sound. Need to explore more because the concept is terrific.
No, I would not recommend this to a friend.
Response from LutronBy Tech Support, October 3, 2022
We're sorry to hear that. We'd like to hear more about what happened to see how we can help. Please reach out to our Customer Satisfaction team at customersatisfaction@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!
Written by a customer while visiting Lutron