Customer Reviews for GE Profile - 44-Bottle Dual Zone Wine Cooler - Stainless Steel
Customer Rating
5
Dual Zone Wine Cooler
on May 1, 2024
Posted by: Canle
from Minneapolis, MN
I just had it installed so it’s too early to give an honest review. However, I do like that the shelves cna bee removed to allof for bigger bottles. I also like the dual zones for red and white wines.
Brand new wine fridge is beyond terrible. We have had GE repair in our house 6 times. New fan, new compresor, and it still gurgles all the time. Super loud (louder than the dishwasher running at times). Friends ask "whats that noise". Oh, it's our brand new G.E. wine fridge. G.E. has decided they are done trying to help and that it is normal operation. Do not buy this or any other G.E. items if this is how they take care of new appliances!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, April 11, 2024
Thank you for taking the time to leave us your review. We hate to hear that you’ve had issues with your wine fridge, and this is not something we want or expect from our products. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help.
This fridge looks great, but it gurgles constantly. Incredibly annoying. We’ve owned plenty of wine fridges before but have never had this. Afraid we’ll have to replace. I’d avoid this model.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 28, 2024
We'd like to help with your wine center unit. If you hear a gurgling noise it is normal. The flow of refrigerant through the appliance cooling coils may make a gurgling noise like boiling water. You can view this information on page 15 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_gl=1*5nkrsx*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTE0MzIxMy4zNDQuMC4xNzA5MTQzMjIwLjAuMC4w&_ga=2.93123423.375427792.1708955851-1676878804.1700237661
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
This new wine fridge is terrible. It gurgles all the time. Super loud. I tried working with GE to get repair or replacement and they said “it is normal operation”. That can’t be true. Do not buy this!
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 5, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your wine center is louder than anticipated.
The flow of refrigerant through the appliance cooling coils may make a gurgling noise like boiling water. We recommend referring to page 14 of the manual for normal operational sounds. Here's the direct link: https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_ga=2.136973046.75632013.1707143309-1676878804.1700237661
Thanks for choosing GE Appliances for your home! -Charlie@GEAppliances
We have it in our kitchen. it’s very loud and noisy and disturbing.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 24, 2024
Hello-Thanks for reviewing your beverage center. We apologize that it's louder than you expected. At GE Appliances, we are always looking for feedback to help us improve our products and better serve our consumers. The insight that you have shared is very valuable to us and we thank you for taking the time to leave this review. -Krystal@GEAppliances