Customer reviews from geappliances.com
GE Profile - 44-Bottle Dual Zone Wine Cooler - Stainless Steel
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
40
4 Stars
8
3 Stars
8
2 Stars
5
1 Star
8
73%of customers recommend this product.
(
41 out of
56)
Customer Reviews for GE Profile - 44-Bottle Dual Zone Wine Cooler - Stainless Steel
Customer Rating
4
pretty good
on May 30, 2024
Posted by: ken0609
the size is nice. i don’t love how hard you have to pull to get the racks out and how i can only set the temperature so low. i wish there was a larger range for temperature.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Keeps my wine cool
on May 8, 2024
Posted by: John283
from Florida
Compact unit with easy access. Strange that colder setting is on top and warmer settings on the bottom and it cannot be adjusted the other way. Champagne bottles barely fit on the top shelf
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretty but noisy
on May 1, 2024
Posted by: Bobbio99
from Goodyear, AZ
This has to be one of the worst appliances I’ve owned. It was installed as an upgrade to our builder’s package.
When we moved in, it was making strange noises and gurgling. We called the warranty center for help. They were quick to respond and diagnosed a failed fan. In the end, it took over 3 months to get the part in and installed.
It was still making noises after the repair so they came back and recharged the refrigerant.
That night the refrigerant leaked out through a pinhole in the line. Service came back and made further repairs and now it does stay cool.
It still makes gurgling noises in the line and has now developed a rattle when it goes through a cooling cycle. I asked about having it replaced with a new unit but GE wasn’t willing to do that yet. Now we are out of warranty so I think we’re stuck with it.
Maybe I got a lemon but my advice, look for another product or brand. This one isn’t worth the premium price.
When we moved in, it was making strange noises and gurgling. We called the warranty center for help. They were quick to respond and diagnosed a failed fan. In the end, it took over 3 months to get the part in and installed.
It was still making noises after the repair so they came back and recharged the refrigerant.
That night the refrigerant leaked out through a pinhole in the line. Service came back and made further repairs and now it does stay cool.
It still makes gurgling noises in the line and has now developed a rattle when it goes through a cooling cycle. I asked about having it replaced with a new unit but GE wasn’t willing to do that yet. Now we are out of warranty so I think we’re stuck with it.
Maybe I got a lemon but my advice, look for another product or brand. This one isn’t worth the premium price.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 2, 2024
We're sorry to hear that your beverage center is making noise. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Dual Zone Wine Cooler
on May 1, 2024
Posted by: Canle
from Minneapolis, MN
I just had it installed so it’s too early to give an honest review. However, I do like that the shelves cna bee removed to allof for bigger bottles. I also like the dual zones for red and white wines.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Wine Fridge the Gurgling Monster
on April 10, 2024
Posted by: Gurgling Monster
from Shawnee, KS
Brand new wine fridge is beyond terrible. We have had GE repair in our house 6 times. New fan, new compresor, and it still gurgles all the time. Super loud (louder than the dishwasher running at times). Friends ask "whats that noise". Oh, it's our brand new G.E. wine fridge. G.E. has decided they are done trying to help and that it is normal operation. Do not buy this or any other G.E. items if this is how they take care of new appliances!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, April 11, 2024
Thank you for taking the time to leave us your review. We hate to hear that you’ve had issues with your wine fridge, and this is not something we want or expect from our products. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
5
Not as noisy as I thought it would be
on March 1, 2024
Posted by: WineTx
from Dallas, TX
Apprehensive at first reading the reviews on the noise levels. I have not been upset thus far
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
The gurgling noise is maddening!
on February 26, 2024
Posted by: DaveDFW
from Bonita Springs, FL
This fridge looks great, but it gurgles constantly. Incredibly annoying. We’ve owned plenty of wine fridges before but have never had this. Afraid we’ll have to replace. I’d avoid this model.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 28, 2024
We'd like to help with your wine center unit. If you hear a gurgling noise it is normal. The flow of refrigerant through the appliance cooling coils may make a gurgling noise like boiling water. You can view this information on page 15 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_gl=1*5nkrsx*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTE0MzIxMy4zNDQuMC4xNzA5MTQzMjIwLjAuMC4w&_ga=2.93123423.375427792.1708955851-1676878804.1700237661
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_gl=1*5nkrsx*_ga*MTY3Njg3ODgwNC4xNzAwMjM3NjYx*_ga_1JLE3BZ79Y*MTcwOTE0MzIxMy4zNDQuMC4xNzA5MTQzMjIwLjAuMC4w&_ga=2.93123423.375427792.1708955851-1676878804.1700237661
For the best assistance with this, we recommend taking advantage of your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great wine cooler!
on February 13, 2024
Posted by: Rencar
from Cidra, PR
Great wine cooler at a very reasonable price! Excellent quality!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com