Customer reviews from geappliances.com
GE Profile - 44-Bottle Dual Zone Wine Cooler - Stainless Steel
Average customer rating
4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
35
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
6
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for GE Profile - 44-Bottle Dual Zone Wine Cooler - Stainless Steel
Customer Rating
5
Perfect built in
on December 20, 2021
Posted by: Sundevil82
from Laconia, NH
This beverage cooler has a very attractive form factor and is able to cool in 2 different zones. An excellent addition to our wet bar
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Came broken
on June 4, 2022
Posted by: Mrs Grimes
from Ca
Very pretty but arrived damaged. Two of the top three shelves were stuck and would not pull out.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 7, 2022
Hello- We appreciate your purchase and glad to hear you like the appearance. We are very sorry to hear that your Wine Center arrived damaged. This is definitely not the ownership experience we want for you and hope that you've taken advantage of your warranty and reached out to GE Consumer Service at 1-800-432-2737. We would like to get a little more information from you and will be reaching out to you via email. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Shelf height is not sufficient
on July 1, 2023
Posted by: Doug 57
from San diego
Shelf height is not sufficient except for the smallest bottles. Huge engineering design error.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hi,
Thank you so much for taking the time to post this review regarding your new wine center. We appreciate the feedback about the shelf height. Your satisfaction is our top priority and by sharing about your experience, it helps us to fully understand how to serve your appliance needs better. Your comments are extremely important and will be taken into careful consideration by our product design team. It means a lot that you chose us. We hope that you will continue to share your journey with us.
Sincerely, your friends at GE Appliances. - Tierra@GEA
Thank you so much for taking the time to post this review regarding your new wine center. We appreciate the feedback about the shelf height. Your satisfaction is our top priority and by sharing about your experience, it helps us to fully understand how to serve your appliance needs better. Your comments are extremely important and will be taken into careful consideration by our product design team. It means a lot that you chose us. We hope that you will continue to share your journey with us.
Sincerely, your friends at GE Appliances. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not worth the money
on November 21, 2023
Posted by: megnyc400
from New York, NY
took 5 months to be delivered...didn't work...repaired...still not working.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 27, 2023
Hello there! Thank you for leaving us a review. We are so sorry to hear of your experience with this wine/beverage center. This is in no way the consumer experience that we strive for. We see that you are currently working with one of our agents to get this issue resolved. We recommend replying back to their email at your earliest convenience. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Wine Fridge the Gurgling Monster
on April 10, 2024
Posted by: Gurgling Monster
from Shawnee, KS
Brand new wine fridge is beyond terrible. We have had GE repair in our house 6 times. New fan, new compresor, and it still gurgles all the time. Super loud (louder than the dishwasher running at times). Friends ask "whats that noise". Oh, it's our brand new G.E. wine fridge. G.E. has decided they are done trying to help and that it is normal operation. Do not buy this or any other G.E. items if this is how they take care of new appliances!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, April 11, 2024
Thank you for taking the time to leave us your review. We hate to hear that you’ve had issues with your wine fridge, and this is not something we want or expect from our products. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretty but noisy
on May 1, 2024
Posted by: Bobbio99
from Goodyear, AZ
This has to be one of the worst appliances I’ve owned. It was installed as an upgrade to our builder’s package.
When we moved in, it was making strange noises and gurgling. We called the warranty center for help. They were quick to respond and diagnosed a failed fan. In the end, it took over 3 months to get the part in and installed.
It was still making noises after the repair so they came back and recharged the refrigerant.
That night the refrigerant leaked out through a pinhole in the line. Service came back and made further repairs and now it does stay cool.
It still makes gurgling noises in the line and has now developed a rattle when it goes through a cooling cycle. I asked about having it replaced with a new unit but GE wasn’t willing to do that yet. Now we are out of warranty so I think we’re stuck with it.
Maybe I got a lemon but my advice, look for another product or brand. This one isn’t worth the premium price.
When we moved in, it was making strange noises and gurgling. We called the warranty center for help. They were quick to respond and diagnosed a failed fan. In the end, it took over 3 months to get the part in and installed.
It was still making noises after the repair so they came back and recharged the refrigerant.
That night the refrigerant leaked out through a pinhole in the line. Service came back and made further repairs and now it does stay cool.
It still makes gurgling noises in the line and has now developed a rattle when it goes through a cooling cycle. I asked about having it replaced with a new unit but GE wasn’t willing to do that yet. Now we are out of warranty so I think we’re stuck with it.
Maybe I got a lemon but my advice, look for another product or brand. This one isn’t worth the premium price.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 2, 2024
We're sorry to hear that your beverage center is making noise. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy wine fridge
on May 9, 2023
Posted by: Lemon Microwave 2023
from Hardeeville, SC
Love the wine cooler but it is a little noisy during the day and evening
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 10, 2023
Greetings,
We can certainly understand how much of a headache the noise can be and we certainly offer our deepest apologies.
There are a few noises that can be heard while the fridge is running. Please refer to page 14 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_ga=2.153784120.1423579158.1683553283-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We can certainly understand how much of a headache the noise can be and we certainly offer our deepest apologies.
There are a few noises that can be heard while the fridge is running. Please refer to page 14 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--E-5VUG5B--/f4406e7edba13d792d50f99e0837b3bc2836afd4.pdf?_ga=2.153784120.1423579158.1683553283-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
won't fit a champagne bottle
on March 18, 2022
Posted by: megnyc
from new york, ny
Just to let you know...won't fit a champagne bottle on the top section at all.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 21, 2022
Hello- Thank you for taking the time to share your feedback. The shelves can be adjusted if needed. Please review pages 6-7 in your manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000514-1.pdf&_ga=2.90867802.1361805551.1647881632-1891068205.1646433146&_gac=1.186788508.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
Depending on the size of the champagne bottle you have if you’re laying the shelf flat, you can get a longer bottle - approx. 18 inches. If the shelf is on an angle, you can get up to 16 inches.
If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000514-1.pdf&_ga=2.90867802.1361805551.1647881632-1891068205.1646433146&_gac=1.186788508.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
Depending on the size of the champagne bottle you have if you’re laying the shelf flat, you can get a longer bottle - approx. 18 inches. If the shelf is on an angle, you can get up to 16 inches.
If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com