Paid a premium for the GE name expecting a top quality product. This wine refrigerator is extremely noisy when the compressor is running. After two service calls and a complete replacement of the compressor, it is just as loud. Very disappointed in this unit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 25, 2024
We're going to pass your comments about the sound level of this model over to our product team to review. This will allow us to review and look for improvements we can make for our models going forward.
Our previous wine cooler was a GE Profile that lasted from 2004 until just recently (2024). It worked like a charm and was so quiet that you hardly knew it was running. Therefore, we felt very confident when ordering another GE Profile wine cooler. Although it is an attractive appliance and is doing its job in terms of holding the temperatures, we are sorely disappointed in how noisy it is. We were ready to call GE about the different sounds emitting from the cooler when we found the following in the manual under Troubleshooting Tips: "The new high efficiency compressor may run faster and longer than your old appliance and you may hear a high-pitched hum or pulsating sound while it is operating." Yes, indeed! It also says: "The flow of refrigerant through the appliance cooling coils may make a gurgling noise like boiling water." Yes, indeed! The difference between the older version of this wine cooler and the new version is very disheartening. The new one is rarely quiet. How is it that the older version of this wine cooler worked beautifully and quietly for 20 years, but the new one is so noisy? Had we known, we would not have purchased it.
Response from geappliances.comBy Devin, GE_Appliances, June 3, 2024
We appreciate your feedback regarding your new wine & beverage center, and we will pass your comments regarding the noise level to our product team to review. We're confident this model will last many years to come, and we appreciate you trusting our brand for your home.
the size is nice. i don’t love how hard you have to pull to get the racks out and how i can only set the temperature so low. i wish there was a larger range for temperature.
Compact unit with easy access. Strange that colder setting is on top and warmer settings on the bottom and it cannot be adjusted the other way. Champagne bottles barely fit on the top shelf
This has to be one of the worst appliances I’ve owned. It was installed as an upgrade to our builder’s package. When we moved in, it was making strange noises and gurgling. We called the warranty center for help. They were quick to respond and diagnosed a failed fan. In the end, it took over 3 months to get the part in and installed. It was still making noises after the repair so they came back and recharged the refrigerant. That night the refrigerant leaked out through a pinhole in the line. Service came back and made further repairs and now it does stay cool. It still makes gurgling noises in the line and has now developed a rattle when it goes through a cooling cycle. I asked about having it replaced with a new unit but GE wasn’t willing to do that yet. Now we are out of warranty so I think we’re stuck with it. Maybe I got a lemon but my advice, look for another product or brand. This one isn’t worth the premium price.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, May 2, 2024
We're sorry to hear that your beverage center is making noise. We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.