Customer reviews from geappliances.com
GE - 11.9 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator with Compact 24" Width - Stainless Steel
Average customer rating
4.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
161
4 Stars
32
3 Stars
6
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
162 out of
171)
Customer Reviews for GE - 11.9 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator with Compact 24" Width - Stainless Steel
Customer Rating
4
Nice refrigerator!
on February 2, 2022
Posted by: Marmalade785
from Redding CA
I’m really enjoying this refrigerator sonce I had id delivered 3 weeks ago. I had to adjust from an 18 ft3 top freezer but it’s working fine for so far. I really appreciate the narrow width in my small kitchen. It’s really quiet and holds the temperatures well with the exception of the top freezer drawer which is the same temperature as the bottom freezer drawer (around 0 degrees F). It’s quite tall so short people will have trouble reaching the back of the top shelf, however the counter-depth helps with this. Storage for tall bottles is limited. The flip-down bottle storage rack is a nice feature but you lose the entire shelf for items other than bottles when in use. If a set of rungs could be flipped down individually it would allow more flexibility. Beware, you cannot put a gallon jug in this refrigerator but this is not a problem for me. I would like to see a model like this that is a shorter and not counter depth to add some capacity but that’s my situation and may not be for many people. Overall I am very happy with my purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great secondary fridge
on May 28, 2022
Posted by: Minimundus
from Malvern
We love this space saving fridge, it looks good, runs well and is a real nice secondary fridge in our basement entertainment area.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for the studio
on August 12, 2022
Posted by: Peachygirl
from Long Beach CA
This refrigerator is perfect for my studio apartment. The two freezers are plenty of room. There’s lots of room in the door shelves. The wine shelf is super awesome. I reversed the door opening by myself though it would’ve been easier with another person. And I like the way it looks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love it already!
on October 3, 2022
Posted by: NoGetMyName
from Newburgh, NY
Smart design, super space saving, so quiet you cannot even hear it running. Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Off to a bad start
on October 11, 2022
Posted by: Prisi
from New York, NY
I haven't had it a month yet and it creates frost on tray and top of it is warm. Why does it need a new part if it's a brand new refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 12, 2022
Hello - Thank you for taking the time to write a review. We're glad you enjoy the appearance of your new refrigerator. However, we're sorry that your unit has needed service so far. We understand how disappointing that would be as a new purchase, and we apologize for any inconvenience this has caused.
Thank you for taking advantage of the limited one-year warranty and calling for service. We are confident our GE Appliances certified technician can diagnose and repair your unit in no time. We strive to provide the best quality and will share your review with our quality team for any necessary improvements.
If you have any questions or concerns, please contact us directly; we'd be glad to help. We wish you the very best. -Shayla@GEA
Thank you for taking advantage of the limited one-year warranty and calling for service. We are confident our GE Appliances certified technician can diagnose and repair your unit in no time. We strive to provide the best quality and will share your review with our quality team for any necessary improvements.
If you have any questions or concerns, please contact us directly; we'd be glad to help. We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Middle drawer
on October 11, 2022
Posted by: JessWNYC
from New York, NY
I thought the middle drawer was a drink drawer not a freezer so slightly disappointed to learn that. Also - the controls are confusing - I wish they were simpler.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, October 12, 2022
Hello - Thank you for taking the time to write a review and for choosing GE Appliances. We're glad you enjoy the performance and appearance of your new refrigerator! However, we're sorry that the middle drawer was not the feature you expected and that the controls are a bit confusing for you. We understand how that would be disappointing.
While the middle drawer is a freezer and not a drink drawer, this model can store up to five bottles of wine on the bottle storage rack within the fridge, which conveniently folds up when not in use. We hope you enjoy this feature!
If you need assistance with the features and controls of this model, we recommend viewing page 5 of your owner's manual, which gives picture illustrations and simple steps: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60769-5.pdf&_ga.
We hope this helps! We strive to provide the best ownership experience, so if you have any questions or concerns, contact us directly, and we'd be glad to help! -Shayla@GEA
While the middle drawer is a freezer and not a drink drawer, this model can store up to five bottles of wine on the bottle storage rack within the fridge, which conveniently folds up when not in use. We hope you enjoy this feature!
If you need assistance with the features and controls of this model, we recommend viewing page 5 of your owner's manual, which gives picture illustrations and simple steps: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60769-5.pdf&_ga.
We hope this helps! We strive to provide the best ownership experience, so if you have any questions or concerns, contact us directly, and we'd be glad to help! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Small space / Lots of storage
on October 20, 2022
Posted by: Us in Nj
from Cape May. NJ
Perfect unit for our down sized kitchen providing plenty of useful space. Even though we have the ice maker, there is still plenty of freezer room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice! Be aware of installation against wall
on January 15, 2023
Posted by: Chris287
from Westchester County, NY
Nice fridge. Very sleek and quiet. Works for our small kitchen/home. The only slight draw back is that we have it installed up against wall which hinders be able to fully open the drawers. GE should make note of this…at least, I didn’t see a disclosure stating this.
Features
4
Performance
3
Quality
4
Value
2
Response from geappliances.comBy GE Appliances , January 16, 2023
Hello - Thank you so much for giving your honest feedback. We truly appreciate it.
We are glad you like the appearance and features. We always make it our best effort to build appliances that last and have amazing utility. We apologize about the installation issues, we will forward that information over to our product team to take a look.
Stay safe out there.
Jonathon@GEA
We are glad you like the appearance and features. We always make it our best effort to build appliances that last and have amazing utility. We apologize about the installation issues, we will forward that information over to our product team to take a look.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com