Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Posted by: Charles E
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best laptop I’ve ever owned. It turns on quick, the video screen is high quality, it has a ton of memory... but the main thing for me is it processes stuff FAST. No more wasted time twiddling my thumbs waiting for my pic to think about things. Love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bojay
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, great screen, key stroke easy Have used now for several weeks. Have not found anything I do not like.
Written by a customer while visiting lenovo.com
Posted by: VeryHappySeb
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely amazing Laptop, the screen is so good, specially now that I've been working from home a lot. Got the 10th Gen Core I5 with 32gb RAM, extremely responsive, havent seen any issues on hardware or software thus far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: nikkib
from Denver, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop! Bought for work from home to specifically use adobe products like indesign, and it is working great! so happy with my purchase. Thank you Shawn White for the wonderful advise and customer service.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Cjdaab
from St. Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I did the first update for windows the computer froze and then I had to completely reset it to factory specs again. It worked after the reset, but I shouldn't have to reset a computer to factory specs right after I take it out of hte box
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 15, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Premium care at https://www.lenovo.com/us/en/premiumcare.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: C Mil
from Colorado
Verified Purchase:Yes
Easy to use, strong battery life, lightweight. I've used this product in the past and love it. I feel like there are plenty of ports to connect dual monitors, speakers, or really any other efficiency tools.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Trackpad freezes and ghosts daily
on June 8, 2021
Posted by: Steph09674
from LA
I've only have this computer for 6 months and I've had so many issues with it. Do not recommend. For the amount I paid for it, not worth it at all
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 9, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: A user 1
Verified Purchase:Yes
Gets really hot even with the lightest workloads and battery life not as good as I'd like. Fingerprint sensor not supported on Linux.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 6, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In regards to your machine overheating, I would recommend making sure that it is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted. Please try utilizing some of the tools in the following link for your battery https://support.lenovo.com/jp/th/solutions/ht063051. Also, please refer to our Premium Support at https://pcsupport.lenovo.com/us/en/solutions/support.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com