Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Posted by: RCPX
Verified Purchase:Yes
Light. Fast. Easy setup. No available Blu-ray drive. Long ship time.
Written by a customer while visiting lenovo.com
Posted by: storkrn891
from Honolulu, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very disappointed in my purchase. I haven't had it a week and the screen flickers and goes black. The touch pad and pointer are super glitchy with actions performing even though I'm just moving the pointer and not clicking on anything. The start up time from sleep mode is a little long as well. I am also disappointed in the memory. My other Lenovo had a D drive as well that handled most of the stock programs leaving the C drive for my programs and storage. I hope I don't run out of storage as I had planned to use this computer to transfer my VHS home movies to digital...I had a very bad experience with external storage and really didn't want to go that route again. It is a little heavier and thicker than what I thought it would be but that is on me. So far battery life seems good but I have not used it much d/t the afore mentioned problems.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 8, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/. In looking at screen flickering, please utilize these links https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364. In looking to increase RAM, please contact our sales team for assistance at 855-253-6686.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: farmsm
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been using the T series laptops for some time and have been pleased with their performance. The T490 is no exception.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GSC IT Manager
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far it seems to be a solid machine I am just setting it up
Written by a customer while visiting lenovo.com
Posted by: George Bravo
from Minneosta
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of power and a great laptop for IT students or those who need a solid work laptop. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Toni Marie
from Albany, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The color was one of the first things I noticed when turning it on. It was bright and bold colors. I am currently using it to record and to stream, it works great for handling current technology in the job I am in.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Osman U
from Irvine, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid, works well for business applications. No bells and whistles. Keyboard is responsive, display is sharp.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jim S 2
Verified Purchase:Yes
Excellent build quality through out. Practical port selection. This is my second ThinkPad. The first was a X220 that ran well for years. This one ( the T490} feels like it will out last that one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com