Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Posted by: Bruce9
from Santa Barbara, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop I ever had and I have had many laptops since 1990....
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: wongm8
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, powerful, everything I need to do my work
Written by a customer while visiting lenovo.com
Posted by: RandolphWD
from Hollywood
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compact, well built machine. Went from a second generation to tenth generation; difference is impressive. Owned Thinkpads since IBM days, Lenovo has maintained the reputation of the device.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JohnCole11
from Westland, MI
Verified Purchase:Yes
Problems from day one with the camera.................
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Vantage
from NY
Verified Purchase:Yes
The laptop runs fine except that internal microphone array failed within one week and had to send back for repair.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for audio concerns, please refer to this link https://support.lenovo.com/us/en/solutions/ht504841.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: NWNAdmin
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome laptop if you need something more powerful than an X1
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kkuskk
from Plano, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy T490, it’s light weight and everything I needed.
Written by a customer while visiting lenovo.com
Posted by: Rehab
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a T450s 4tg generation and I didn't notice a big difference between it and the 8th generation T490. Very modest performance.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 30, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com