Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.7
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
851
4 Stars
184
3 Stars
34
2 Stars
10
1 Star
24
96%of customers recommend this product.
(
827 out of
862)
Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Posted by: Sascha D
from Maine
Verified Purchase:Yes
I upgraded to this laptop after my previous 4 year old Lenovo was feel slow and the screen a little too slow. Unfortunately, I have found the performance of this machine not notably faster than my 4 year old laptop. I also find that frequently I type and letters somehow don't appear despite my clearly hitting the keyboard. The battery life is realistically 1.5 - 2 hours, no where near what I was thinking I'd get (4+ hours). Besides the bigger screen size the only thing I like more about this laptop versus the old one was the fact that I can easily access the SD card slot (previous one was tucked behind the hing of the screen).
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 11, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
Also, for your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, for your battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Salt Lake City, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first ever Thinkpad. Though I do own a Lenovo Legion, I was looking for a lighter and more mobile laptop. I researched all models under the Thinkpad line-up and this one more than meets my needs. I needed a mobile PC with plenty of horse power and added security. The screen is beautiful and the keyboard feels amazing. I cannot recommend it enough. Make sure you do your homework as not all Thinkpads are the same.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall nice computer with some sleek features. Love the back lit keyboard.
The fan is noisy at times, especially when on multiple websites.
Written by a customer while visiting lenovo.com
Posted by: Alan11
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can't go wrong with Lenovo's business class laptops. The T490 version I bought could use some more RAM, but easy enough to add another 8GB stick.
Pros: great keyboard, crisp screen
Cons: not as stylish as some others, ok battery life
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: drsigler
from Gadsden, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I work as a middle school teacher and bought this product to help deliver online classes. It is an awesome computer for what I need. I hope my district finds the funds to buy these for all faculty members!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Administrator IT
from Denver, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this laptop! It is the perfect size while packing the punch I need so that I can complete the tasks my boss gives me. Whether you use this for work or school, you will not be disappointed with this workhorse! There are way too many features on this laptop to write about so I am just goin to tell you that this laptop has it all and I would not change a thing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alan1234
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice so far, trackpad's a little sticky sometimes. Otherwise no problems yet. Love the fast boot up. Wish it was a but bugger but if you like portable this is definitely that.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Thomas2985
from Sioux Falls, SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new Laptop, I use it for school and at home on my home WiFi I get 500 mbps about for network connectivity. It also has the ability to wire directly into a LAN but that is only at about 100 mbps. The only feature I wish it had is a 10 key pad also. It is fast and has a long battery life. I can usually go all day without charging it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com