Customer reviews from ATT.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
62
4 Stars
15
3 Stars
6
2 Stars
6
1 Star
3
88%of customers recommend this product.
(
69 out of
78)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Posted by: Andrea M
Verified Purchase:Yes
Basic simple phone the only good thing is the camera. I couldn't find a picture gallery file that comes with the phone I had to download one from the play store or use Google photos. The battery life isn't that great either mind you I left my note9 for this idk WHY but yea I'll be changing phones soon ....I would use this phone as a back up or WiFi .
By Motorola Customer Care, February 5, 2021
Hi Andrea M, we appreciate you have one of our phones and we would like to help. Our phones have Google Photo as the default gallery. If it lacks the feature that you are looking for, we suggest downloading a third-party application with the same feature at Google Play Store. As for battery,we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Written by a customer while visiting ATT.com
Posted by: SmvansO2
from PA.
Verified Purchase:Yes
Phone is alright! Certainly not one of Motorola's better phones. I've only purchased Motorola phones for well over 10 years including the original moto 360, and this phone falls short of their capabilities! I really would not recommend this phone, especially to friends or family, as it stands now, but it seems they realized the mistake and are slowly phasing it out of production! Disappointed Moto fanatic!
No, I would not recommend this to a friend.
By Motorola Customer Care, December 10, 2021
Thanks for sharing your thoughts with us. However, we're sad to see a 3-star rating for our Motorola One 5G. You can leave us a message via email to supportforums@motorola.com to discuss this further with us. - Mike
Written by a customer while visiting ATT.com
Customer Rating
1
Not Good, and Horrible Bluetooth
on December 9, 2020
Posted by: RewSupul
from Indianapolis
Device constantly goes rogue on me. No longer does Google Messages For Web. Bluetooth randomly turns back, as in trying to have a private conversation in the car with Bluetooth off only for it to turn on and sync with the car, other times it randomly cuts out, can listen for hours on end to podcasts on my Raycons, but will disconnect constantly when on phone calls. Regularly fairs to operate geofencing with August Locks or Honeywell Thermostat.
No, I would not recommend this to a friend.
By Motorola Customer Care, December 9, 2020
Hi RewSupul, my sincere apologies for what happened and we would like to help. We'd like to ensure that you receive the service you deserve. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. Kindly refer this link on your email, we'll surely help you from there. - Mike
Written by a customer while visiting ATT.com
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
Great phone very pleased with the features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Naples
Verified Purchase:Yes
First I was returned the phone because I don't like sorry, so my opinion if not what do waiting for
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
It’s very hard to navigate if your not tech savvy.
No, I would not recommend this to a friend.
By Motorola Customer Care, October 5, 2020
Hi, We'd like to help with your issue you may be having. Write us an email at supportforums@motorola.com. -Jess
Written by a customer while visiting ATT.com
Posted by: Jewell52
Verified Purchase:Yes
There was nothing wrong with the phone. I just did not need the drama. I returned it due to avoid a high bill, and also so that you all would not threaten to cut my phone off if it was not paid on time.
By Motorola Customer Care, February 5, 2021
Hi Jewell52, sorry to hear that you've already returned the device and sorry for the troubles you have gone through. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Written by a customer while visiting ATT.com
Customer Rating
5
Nice Mid-range phone with strong battery life!
on November 24, 2020
Posted by: GeoffnotJeff
Verified Purchase:Yes
If looking for a phone that won't break the bank please consider this phone.
Pros: Strong battery, 48 megapixel camera, microSD slot, Snapdragon 765 processor
Cons: locked to and branded by carrier, bloatware by Motorola, only one major Android version upgraded allowed
Pros: Strong battery, 48 megapixel camera, microSD slot, Snapdragon 765 processor
Cons: locked to and branded by carrier, bloatware by Motorola, only one major Android version upgraded allowed
Written by a customer while visiting ATT.com