Customer reviews from gracobaby.com
Graco - Modes Pramette Travel System - Ellington
Average customer rating
4.1
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
93
4 Stars
46
3 Stars
14
2 Stars
12
1 Star
15
83%of customers recommend this product.
(
127 out of
153)
Customer Reviews for Graco - Modes Pramette Travel System - Ellington
Customer Rating
5
Best and safe product i really love and recommend
on December 8, 2025
Posted by: Hassaan
from Cerritos CA
Verified Purchase:Yes
Wonderful awesome product 100% recommended this is my second product
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Gmaof1
from Hamburg,NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for our 1st grandchild. The new parents just love it. It is easy to use. It keeps the little asleep.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Very uncomfortable, heavy, and not practical at al
on December 9, 2025
Posted by: Mari1107
I've been using it for 4 months, and it's very uncomfortable. The stroller is very heavy, and you have to put all the parts in the car seat separately because the baby can't sit in the car seat for very long (while in the car, yes, but if you go out to eat and the baby gets uncomfortable, you have to get the bassinet. But if it's a small baby, you can only use it as a bassinet, and if your baby gets stressed from being reclined so much, you have to get the car seat). The bassinet only works when lying down because it doesn't recline; it's only for older children, so you always have to carry all the parts, and it's stressful. My stroller started to break down after only 5 uses. The paint started peeling off with just the slightest touch, and the wheels are already squeaking. They're super unstable. Overall, it's very uncomfortable and impractical. I really regret buying it.
It's very sad because I spent money on that stroller, and for someone like me who doesn't have the means to buy another one, it's frustrating.
It's very sad because I spent money on that stroller, and for someone like me who doesn't have the means to buy another one, it's frustrating.
Response from gracobaby.comBy Customer Care, December 10, 2025
Hello,
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Thank you!
Graco Team
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Thank you!
Graco Team
Written by a customer while visiting gracobaby.com
Posted by: Jeff R
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been extremely happy with this Graco Modes Pramette Travel System. Assembly was straight forward and simple. Conversion to different modes is simple. The infant car seat is great and snaps into the base and stroller with ease. The only thing I was not absolutely thrilled about is that the base that comes with the system does not have an Anti-Rebound Bar or Load Leg. We purchased two additional bases (one for my car, one for my wife's car) and we will use the one that came with the system for grandparents that watch our daughter, but they should update the system bundles to have either an Anti-Rebound Bar or Load Leg. Either one would make them safer. Not enough to take away a star because overall this system is absolutely great!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
LOOOVE This Car seat and stroller
on February 2, 2026
Posted by: CatarinaG
from Tyler Tx
[This review was collected as part of a promotion.] Looove how easy it is to put the car seat into the car just a click and it’s secure. The stroller just a press of a button and it’s folded fits well in the trunk. Soo convenient and easy especially when baby’s ready to get home. Baby sleeps in the car seat so great it’s very comfortable for her and I. My only concern is after a while the car seat tipped over to the side when making a u turn bay is fine she was unbothered thankfully hasn’t happened in a long time just been cautious.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great affordable travel system
on February 3, 2026
Posted by: Nayeli03
from Pasco,Wa
[This review was collected as part of a promotion.] This stroller was so cute and really efficient. I love it very much!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Safe, Stylish, and Easy to Use
on February 6, 2026
Posted by: Lorena C
Very practical and comfortable. Easy to assemble, modern design, good storage space for daily essentials, easy to clean, and feels very safe and stable to use.
Written by a customer while visiting influenster.com
Posted by: Lala1996
from New Jersey
Verified Purchase:Yes
Not like the 2014 version at all. I brought this pram stroller and car seat because in 2014 I brought the graco modes combo and it was the best! I loved the one handed collapse and ease of throwing it in the trunk the big compartments and 2 parent cup holders it was amazing. This version is cheap doesn’t convert easily there’s snaps and fasteners and it does not see seem like it will be useful past 18 months. I hate it. I got the lilac and it’s pretty but I’m not happy.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, February 17, 2026
Hello, thank you for your feedback on our Modes Pramette Travel System and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue. Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you!
Thank you!
Written by a customer while visiting gracobaby.com