Customer reviews from gracobaby.com
Graco - Modes Pramette Travel System - Ellington
Average customer rating
4
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
78
4 Stars
44
3 Stars
11
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
113 out of
136)
Customer Reviews for Graco - Modes Pramette Travel System - Ellington
Posted by: Potsone
from Delaware
Verified Purchase:Yes
Excellent! product! ! Send the product right away !
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Great until you need new wheels
on August 19, 2024
Posted by: GmamaCO
from Castle Rock, CO
Loved it but 8 months in wheels have zero tread and can’t buy replacement wheels.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Posted by: TeeSmith
from Georgia
Verified Purchase:Yes
I bought this travel system to keep in my vehicle for when I babysit my niece, and I purchased it based on reviews I read. The system was easy to put together, which was a plus due to my physical limitations, and it's very practical for when my niece starts growing (i.e. roomy pram & toddler seat conversion). I haven't used the stroller on different terrains yet, but for now, it moves smoothly over paved areas. Also, once you install the car seat base in your vehicle, the car seat is very easy to install and detach (even with the baby inside of it). So far, I'm glad I purchased it. If anything changes, I'll see if I can update this review.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Graco is It!
on December 11, 2024
Posted by: lusciousl__6381
Graco Pramette Model Travel System is a Momssential. We used it actively for 2 years until our daughter outgrew it. CLICK CONNECT, until we did not hear that click we did not move! Plenty storage space for baby bag etc. it’s comfortable, compact and easy to use. Affordable as well!
Written by a customer while visiting influenster.com
Customer Rating
2
Horrible Manueverability
on December 15, 2024
Posted by: Anna01
from Nebraska
I have been using this stroller for 5 months now and am highly disappointed in it. I had high hopes for it based on reviews (or maybe my stroller is just defective). My husband and I have to fight to keep it going straight. The right wheel in particular does not want to keep in a straight line. I took it to the mall (so smooth tile) other day, and my right wheel would not stay straight, just was turned 90 degrees so I couldn’t hardly maneuver it at all. It is also requires some effort to turn since when you go to turn, it doesn’t want to right itself straight again.
I like all the options it has, but the actual maneuverability of the stroller sucks.
I like all the options it has, but the actual maneuverability of the stroller sucks.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, December 16, 2024
Hello, thank you for your feedback on our Modes Pramette Travel System,and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you! Graco Team
Thank you! Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
4
High quality
on January 24, 2025
Posted by: kateh452_3430
We really like the versatility and quality of our track pramette travel system. It’s easy to assemble and move around. Only down side is it is a little large of a stroller base
Written by a customer while visiting influenster.com
Customer Rating
3
Wish I could keep using
on February 5, 2025
Posted by: LTSt
We love the car seat and ability to switch the direction of the stroller in the car seat (can face out or in!) . Similar to other reviewers, however, the maneuverability has worsened a lot and requires almost a dragging of the front wheels to go in a direction. I am not sure if we need to replace the wheels or tighten an axel? Can someone from Graco reach out to me about this?
I would recommend this to a friend!
Response from gracobaby.comBy Customer Care, February 5, 2025
Thank you for your feedback. We’re so sorry to hear of the trouble you're having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team. -The Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not recommended
on March 2, 2025
Posted by: Santiago
Despite what is advertised, this is certainly not company nor light. There are other strollers on the market that fold more compactly and take up less space. This system is an absolute nightmare to travel with as well.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, March 6, 2025
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com