Customer reviews from gracobaby.com
Graco - Modes Pramette Travel System - Ellington
Average customer rating
4
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
78
4 Stars
44
3 Stars
11
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
113 out of
136)
Customer Reviews for Graco - Modes Pramette Travel System - Ellington
Customer Rating
3
Wobbly, could use height adjustment.
on March 3, 2023
Posted by: Toriradiates
from Salisbury,Md
Getting back into the game with a newborn after 13 years. I liked the idea of having the bassinet option on the stroller. However, it’s very wobbly and it seems like it could use more of a snuggle cushion inside.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, March 8, 2023
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Good for the price
on March 9, 2023
Posted by: Anonymous
This is my first baby, so I don’t have many other things to compare this to, but so far it has been great. we don’t use the strap covers, I felt like they got in his face too much when he was so little, but maybe now that he’s bigger they would help. The stroller is easy and I love that I can just take the seat out of the car and click it right into the stroller!
Written by a customer while visiting influenster.com
Customer Rating
1
Not a great stroller
on March 21, 2023
Posted by: Em95
from Indianapolis, IN
I got this as a gift for my baby shower I thought it would be prefect for my baby but he is here now and it’s not. I feel like I have s useless stroller. My child is 9 months old and large so he has put grown the car seat (the only part I really liked) so now using the bassinet/seat. The bassinet does not lay flat his head is always lower than his feet and it is very wobbly. When I put it in to chair mode he doesn’t seem to have support to sit he just slides and the buckle strap is just holding him from sliding out. My child can sit up by himself no support so sitting is not an issue for him. Recently the front wheels have started to wobble now the stroller will not push straight and definitely feels like it might collapse. I regret getting this stroller and I do not recommend anyone getting it.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , March 21, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Travel System and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great Travel System
on June 26, 2023
Posted by: MommaBear Tay
We’ve been using this travel system for a few months now. First, I want to say that this was a great fit for our preemie. In our experience, the functionality has been wonderful. We love the pramette when we go on walks and baby is a little sleepy. The stroller is easy to use (I’ve had to attend many doc visits alone and was able to handle getting it out and putting away. Spacious storage space. We haven’t had the chance to use the toddler stroller setting but tested out putting it together and don’t expect to have any problems with it. We’ve had many outings (doc visits and other outings), the wheels gave us no issues. Overall, I would recommend.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Not as great as it could be
on August 24, 2023
Posted by: Jelena
from Toronto, ON
The infant car seat is great and works really well. The bassinet mode worked well for us, but the baby has outgrown it now, so we can’t use it anymore. However the stroller mode is so uncomfortable that we end up using the car seat instead, as the baby sits better in it. The stroller doesn’t have a good sitting surface, the baby slides down, and pushes down against the strap, even though he is almost 9 ms and can sit on his own. As a result his upper body leans sideways and he slouches, just terrible support, super uncomfortable, I don’t know how we are going to use this after he grows out of the car seat. The only hope is that when he grows bigger, it might fit better, but that’s a wild guess.
The plastic used for the stroller is cheap quality, not durable. The handle the holds the folded stroller has already broken, and it’s unusable. The wheels have started to squeak. This stroller is not designed to be pished with one hand, must use 2 hands, not convenient.
Overall, it’s expensive for the poor quality that you get.
The plastic used for the stroller is cheap quality, not durable. The handle the holds the folded stroller has already broken, and it’s unusable. The wheels have started to squeak. This stroller is not designed to be pished with one hand, must use 2 hands, not convenient.
Overall, it’s expensive for the poor quality that you get.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, August 28, 2023
Thank you for contacting us through our feedback website, we appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of our consumers and any feedback and insight they can provide. Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Good buy could be better
on September 1, 2023
Posted by: Bry7051
Overall it's a good stroller and 3 in 1. However my issue is with the wheels. The ones that come with the stroller are good for light use but will eventually need to be replaced. Obviously the more you use it the faster the tires wear out. The other issue with the tires are there size. If you live in a place where you don't get snow they are fine. But the lack of additional tire sizes is ridiculous. The need for larger tires in snow or soft ground is needed. Other manufacturers allow modifications to wheels for this reason.
I would recommend this to a friend!
Response from gracobaby.comBy Graco Consumer Care, September 5, 2023
Thank you for contacting us through our feedback website, we appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of our consumers and any feedback and insight they can provide. Thank you for your time.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Stroller is not sturdy
on October 14, 2023
Posted by: Happy Grandma 524
I bought this for my daughter before the baby was born because I like all the features. However now thatmy daughter and I have used it in the pramette mode, we both are concerned that the bassinette is not sturdy. It rocks back and forth and is tilted back so that the baby's head is lower than her feet. Also it does not seem to handle bumps on the sidewalk well. Also, the car seat is not set up well for an infant as it lacks a position with adequatehead support.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, October 16, 2023
Thank you for reaching out to Graco Baby. We are sorry to hear about your recent experience with the Modes Pramette Stroller, and we would love to see how we can assist! A member from our team will be reaching out to you shortly.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Descent Budget Stoller but with few issues
on November 28, 2023
Posted by: Robin99
Length of ownership:1 year or longer
I bought this stroller a year ago and have now used all 3 modes of the travel system. At first, I was quite happy with the stroller. It was what you would expect for the price. However, I have used it long enough to know that there are some issues I wish I had known about before.
First, the cup and phone holders are incredibly loose - I was losing my water bottle all the time or spilling my coffee (every time the cup holder hit something, especially while shopping, the cup holder would either fall or tilt sideways). I have also lost both of those holders because they were so loose that they fell off while out and about. And I am having the HARDEST time finding identical replacements. Secondly, the bassinet is very wobbly and the head of the baby sits lower than they're feet. It doesn't look right, and can't be good for the baby. So unfortunately, we hardly used the bassinet. The flap on the cover is also floppy and doesn't stay open. It would have been great if there was a little velcro piece to hold it in place so you can always see baby in the stroller. In addition to these, a larger issue we had was the stroller wheels becoming incredibly stiff and difficult to maneuver after about 6 months. Which made it almost impossible to use the stroller with one hand.
Things that I like are how light the stroller system is, the huge space for storage underneath, and the food tray. It's also nice to have a stroller that grows with your baby.
Things that I like are how light the stroller system is, the huge space for storage underneath, and the food tray. It's also nice to have a stroller that grows with your baby.
Response from gracobaby.comBy Graco Brand Team, November 28, 2023
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com