Customer reviews from gracobaby.com
Graco - Pack 'n Play Travel Dome LX Playard - Leyton
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
232
4 Stars
45
3 Stars
15
2 Stars
6
1 Star
19
91%of customers recommend this product.
(
259 out of
285)
Customer Reviews for Graco - Pack 'n Play Travel Dome LX Playard - Leyton
Customer Rating
1
Do not buy, cannot wash pads
on November 17, 2025
Posted by: Kpollack
I have the same problem as many others. I've been using the item for 11 days and now the bassinet pad is unsafe and not usable because it bunches up after washing. If you buy this, make sure to cover it because washing ruins it. They also do not sell replacement parts.
Response from gracobaby.comBy Customer Care, November 18, 2025
We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team. Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
3
Don't follow are instructions on bassinet pad
on November 23, 2025
Posted by: Julie Baltimore
[This review was collected as part of a promotion.] Same as others, I'm learning that the care instructions for the bassinet pad are not correct. We washed ours and it no longer fits. It looks like we can't even buy a replacement! Otherwise, this play yard has been wonderful.
I would recommend this to a friend!
Response from gracobaby.comBy Customer Care, November 25, 2025
We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team. Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
5
Fantastic Pack n Play!!
on February 9, 2020
Posted by: B Smith
[This review was collected as part of a promotion.] I love this pack n play! We travel to my parents cabin a lot and it’s nice having something that has a lot of options attached to it. We also use it at our house as a second changing table! We have been using this with our 1 year old and she seems to really like it! We have not been able to use this with a newborn yet, but I am excited to use this when my twins arrive!! I love how long this pack n play is because we are able to put our 1 year old in this one vs the regular size graco pack n play that we have! I think my favorite feature is the XL! We will be able to use this one much longer than a traditional size pack n play and you can’t beat that!! I received this play yard from the stellar product testing panel.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
assembly NIGHTMARE
on January 6, 2025
Posted by: UGHH
from michigan
The assembly of this Graco product was an ABSOLUTE frustrating NIGHTMARE!! Manual verbage was especially difficult to follow; pictures changed orientation, and written directions were very difficult to decipher!! VERY VERY DISAPPOINTing
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, January 6, 2025
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Poor matress
on September 19, 2020
Posted by: Babyman
from Stl
Mattress collapsed after 6 months. Don’t recommend because obvious reasons.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, October 12, 2020
Thank you for reaching out to share your feedback with us. We’re so sorry to hear of the trouble your having with the mattress of your Playard and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Difficult to assemble
on January 9, 2021
Posted by: MomCD
from Jackson, MS
I have to say I have been EXTREMELY DISAPPOINTED in the several Gracie products I have received including this item. For the average lay person, single mom or working mother the assembly was not an easy feat AT ALL! Directions are vague and not clear at times, I needed to watch videos to assist which didn’t always work. As a company who makes products for babies it is imperative that you all find ways to make your products more sensible to assemble. It’s honestly so disappointing that I am recommending my fellow new moms and soon to be moms to stay away from Grace products at all costs. If you are reading this BEWARE!!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 11, 2021
Thank you for your feedback! We’re sorry for the inconvenience you have experienced. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com
Customer Rating
2
No comfort
on February 12, 2021
Posted by: Tania585
from Rochester, ny
Its as is my granddaughter is sleeping on cardboard or something. The mattress is paper thin and provides no comfort. Very dissapointed!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 25, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Unable to assemble bassinet or changing table
on February 13, 2021
Posted by: Charleston57
from Oxford, Mississippi
I was so excited to purchase this so that I could keep our first grandchild. So disappointed because all I can assemble is the pack n play itself. Nothing fits together on the two top items - bassinet or changing table.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 25, 2021
Thank you for your review of our product. We apologize for the experience with our product. You have been contacted by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com