Customer reviews from Samsung US
Samsung - Galaxy A51 5G 128GB - Prism Cube Black (Sprint)
Average customer rating
4.3
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
50
4 Stars
14
3 Stars
7
2 Stars
4
1 Star
4
83%of customers recommend this product.
(
62 out of
75)
Customer Reviews for Samsung - Galaxy A51 5G 128GB - Prism Cube Black (Sprint)
Customer Rating
3
A51 g5 not user friendly
on January 6, 2021
Posted by: Tttt
from Durham nc
Expertise:Intermediate
had to replace 5 sims cards in 4 phones & 1 complete a51 g5 phone in 1st 30 days.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, February 18, 2021
Hello Tttt, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Ease of use.
on January 9, 2021
Posted by: Gabby
size of phone is perfect. screen is large enough for viewing i'm a senior and i truly appreciate the style and size of this phone. the ease of use is the most important
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stable and Reliable
on January 11, 2021
Posted by: Brent F
from West Wendover, NV
by far the best phone i've owned. no issues whatsoever. read the instructions for the micro sd card and sim card location. different from older samsung models. all the same, i'm very, very happy with the price, speed and stability on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera
on January 15, 2021
Posted by: Rlqunb001
from LB,CA
most excited about photos/ video quality. too, speed & accuracy?! ok, so, other than a few dropped calls & a freeze or two...all is well. literally, called samsung to verify acct access, & they were on point once on line/ call. ty, this we can do 24/7!♡
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't like the news alerts,!
on January 18, 2021
Posted by: SGT Ed
i love the new phone, but here is too much crap on it, like i get a alert that justin bieber has a new child, whet the heck do i care what he has. i am in a corporate flight department, and when i get these alerts i assume they are from my company informing me of a change in the schedule, of the aircraft. instead i have to see him and his wife with this story, i can do without that. i may go to the at&t store and get rid of a lot of this stuff wasting my time.
I would recommend this to a friend!
Features
1
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 22, 2021
Hello SGT Ed, thank you for bringing this to our attention. We understand how frustrating this must be. We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142861561
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142861561
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
What a nice change
on January 20, 2021
Posted by: JoeH
from Park Ridge, IL
it's been a week that i have bought my galaxy a51, and it has been a delight. a little bit of a learning curve, but now it is hard to believe that i had not upgraded sooner. love the pictures, easily handling of the phone and bright display. extremely fast charging and long battery life. intuitive maneuverability between screens and applications. once i got a handle on bixby routines, all is compleete.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great speed
on January 25, 2021
Posted by: redhand
i don't have 5g at my house with my carrier, maybe soon, but the other day i went into an area with 5g and did some varied exploring, internet, movie and the speed on this thing was awesome. i have 4g lte where i live and the bars light up solid there.
i had dropped my old galaxy (and even if it doesn't show any damage, it can be) so i got this phone to replace it glad i did.
i had dropped my old galaxy (and even if it doesn't show any damage, it can be) so i got this phone to replace it glad i did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of set up.
on January 26, 2021
Posted by: Menlow
from Indiana
i bought 3 to upgrade the family. it was easier than i thought setting them up. i had never done anything like this before, a couple of hours after receiving them, we were all set.
the battery life is good. doesn't run down by the end of the day. charges fast.
it has more features than we need, but not overly so.
the battery life is good. doesn't run down by the end of the day. charges fast.
it has more features than we need, but not overly so.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US