Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4 out of 5
4
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
3
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product. 
(
6 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
4 out of 5
4
Great phone BUT
on October 6, 2022
Posted by: Nonamer
from Nyc
[This review was collected as part of a promotion.] Love the flip. It's compact and small but large enough when open for viewing pleasure. It's got great features to multi-task. Camera is better,clearer than iPhone hands down. However the battery life regrettably is garbage. Mid day it needs a recharge. Not ideal for a new out of box phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice cover screen widgets
on October 6, 2022
Posted by: Mysti
from Bronx, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I have this phone a month now. The battery is ok could stand a little longer but i do a lot so it could be Me just using it up. I do find at points it seems glitchy like slight delays but its not super annoying.
The camera is fine I don't like taking the pictures on the cover screen because I feel like they don't come out that well. I do like making calls from the cover screen & playing music. I also like the overall nostalgia of it as well.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small but big
on October 6, 2022
Posted by: Marco
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded up all because it fits in my front pocket without the need for a case
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful to use even with my knarley hands!
on October 6, 2022
Posted by: Misty
from Saint Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is a lifeline to me as I am handicapped ...and it is beautiful as well as easy to use..plus it has everything anyone could want...I know all the gals envy the purple color...wow!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and Stylish
on October 17, 2022
Posted by: Blossom
from Detroit, Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost 9 months and is overall it's decent. The camera is cool but video are mid range. The phone protector creases at the fold and is beginning to tear.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip
on October 17, 2022
Posted by: Nope
from Nope also
Expertise:Intermediate
[This review was collected as part of a promotion.] it FLIPS!! its also a Great Phone so far. hopefully it stays that way
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad telephone
on October 30, 2022
Posted by: Joylove
from Beaumont texas
Expertise:Beginner
I had the zfilp 30 days and my screen has pop up where the phone fold i can't get help from anywhere on how to prepare this problem
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceOctober 31, 2022
Hi Joylove,
Thank you for your review of the Samsung Galaxy Z Flip 5G. We value your feedback as we continue to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to our warranty department, attached below, for assistance with your screen. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Compact is to carry
on November 28, 2022
Posted by: Stjames16
Expertise:Intermediate
[This review was collected as part of a promotion.] Compact easy to carry and it's something new and exciting
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US