Excellent quality and I was amazed at the power of the self-propelled mower. Works perfectly for my needs and I am so glad I don't have to deal with the ethanol gasoline anymore.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenworks batteries are a mine field to get correct.
on October 31, 2020
Posted by: Mr Not Impressed
from Alberta, Canada
Hi. Just received this blower ... tool only ... and it doesn't work with any of my 40V 4ah batteries. They don't mate with the slot at all. So what was the point of buying this? Very very disappointed, couldn't tell you how it works, because it didn't work, at all. This every changing battery thing makes these tools a rip off. The batteries are not interchangeable in the 40V line at all. You need to be clearer about that to people, because this was pointless and now I just have to return it. This has turned me off of Greenworks, sorry. I feel mislead.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 2, 2020
Hello Mr Not Impressed,
Thank for taking the time to share your experience. We are sorry to hear of the challenge you have experience with this GreenWorks purchase. GreenWorks has two 40V platforms, the 40V GMAX line available in the USA, and the 40V Non-GMAX line available in Canada – and these two lines cannot be crossed. For example, if you have a 40V GMAX mower it can use any of the 40V GMAX batteries (like the 4AH 29472, or 2AH 29462), and if you wish to purchase another tool that can use the same batteries, you must make sure you purchase a 40V GMAX tool and not a 40V Non-GMAX tool and vise versa. We hope this information was helpful and we are sorry you felt the information was misleading. If you are interested in learning more about our GreenWorks Tools that are interchangeable with within their own battery line, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. A representative will be happy to assist you and answer any questions you may have.
Written by a customer while visiting greenworkstools.com
This is our 4th Greenworks tool and just like all the others it delivers above and beyond all expectations. Only downside is the cheep string it comes with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Nice lightweight tool, but the string became worn down within one use. I'm hoping that Greenworks will replace it.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello there,
Thank you for your feedback. We are glad that you have enjoyed the performance of this tool. Please know that the string would be considered wearable and the rate at which it will need to be replaced depends on the use of the product. Wearable parts are the responsibility of the customer to replace. This unit may be rewound using a .065" trimmer line found at your local hardware store! For further discussion, please feel welcome to give us a call at 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible checkout
on March 7, 2025
Posted by: chastalhr
Gender:Male
[This review was collected as part of a promotion.] Tried to use paypal, had to rework 4 times was almost ready to forget the order. Very frustrated!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 10, 2025
Hello chastalhr. We are sorry to hear of your frustrating online experience. If you're having trouble checking out with your PayPal account, it could be due to several reasons including: incorrect billing information, an outdated card, a limited PayPal account, security checks triggered by PayPal, issues with your browser cache, or a problem with the merchant's checkout integration. We suggest, check your account details, verify your payment method, clear your browser cache, and if the issue persists, contact PayPal customer support.
If you have general inquiries, technical questions, need service assistance, please call the number below or start a Live Chat on www.greenworkstools.com.
Chat with Live Agent Monday - Friday: 9:30am – 5pm EST
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Runs off the same battery as the one that fits my Greenworks drill driver!
on October 15, 2020
Posted by: DK in GA
from Gainesville, GA.
I was so excited to see this tool runs off the same battery as my drill driver! How cool is that. One battery, many tools! This string trimmer is perfect for me and my little yard. Just enough to get it done w/ minimal effort. Also impressed by the power. Haven't bogged it down yet!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent equipment and Customer service
on October 18, 2020
Posted by: NBII
from Athens GA.
I purchased this blower to blow leaves from a small grass area and large patio and driveway. It' more than adequate. This is my 4th Greenworks tool. They are durable and the company has been very responsive when I have had questions or need assistance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
So far so good, has good power and love the variable speed trigger, as well as the turbo power option and hands free trigger lock. Easy to handle I would recommend this product.
Written by a customer while visiting greenworkstools.com